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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,480 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,480 reviews

October 02, 2013

Harbro's Service Dept is awesome. My experience with them was without a doubt the most professional, comprehensive service experience I have ever had. They exceeded my expectations in their efforts to More

by Nanagram5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Heather Goodwin
Oct 02, 2013 -

Harbro Sales & Service Inc responded

Thank you for the review! We're happy to do business with you! Cars are serious machines, and with that comes great responsibility for a mechanic. Our mechanics do everything in their power to get the job done as safely and efficiently as possible. Thank you for acknowledging that our service does in fact go above and beyond with our courtesy checks. Safety is our first priority. Thank you for the recommendation. Sincerely, Team Harbro All Heart. No Hassle.

October 02, 2013

I went to Harbro in Webster with some serious car problems.Eddie and Dan worked very hard to come up with the answer.They explained what repairs would be needed in language I could understand.I would More

by markcog12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2013 -

Harbro Sales & Service Inc responded

Our goal at Harbro is not only to tend to the needs of your vehicle, but to make sure you understand what's going on below the hood. We pride ourselves on treating people the way we would want to be treated and we welcome your kind service back anytime! Sincerely, Team Harbro All Heart. No Hassle

September 26, 2013

The rating I gave was due to the extreme caring and understanding of the situation I was in. Your employee Jeremy is extremely knowledgeable and seemed to be very vested in my need of a safe vehicle. T More

by BetteLawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2013 -

Harbro Sales & Service Inc responded

Bette: Here at Harbro we do the best we possibly can to make any situation work. Thank you for giving us the chance to earn your business. We're happy that you feel safe with us and our vehicles. Thank you for your review. Sincerely, Team Harbro All Heart. No Hassle.

September 24, 2013

This is my second experience working with the Harbro team on a vehicle purchase. They did not disappoint, in fact they exceeded my family's expectations! In today's world of pushy, overbearing, aggressive More

by ClamDigger04
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2013 -

Harbro Sales & Service Inc responded

Thank you for the ravishing review! Harbro always enjoys seeing a review where the customer is 100% satisfied with our car quality, our sales and service team, and believes in our standards as much as we do! We stop at nothing to make sure the right car finds the right owner. Harbro thanks you for repeat business! Sincerely, Team Harbro All Heart. No Hassle.

September 22, 2013

After two purchases and service experience with Harbro, I would highly recommend Harbro to anyone looking for a car dealer with high integrity, and great service. All at a fair price. Steve/ Mendon,Mass More

by SRBurrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim and Mark Hare
Oct 02, 2013 -

Harbro Sales & Service Inc responded

Steve, thanks for the review! We're glad to have such a great team to help you make your choice to choose Harbro as simple as possible! Sincerely, Team Harbro All Heart. No Hassle.

September 22, 2013

Excellent service. Chris was able to identify the problems I was experiencing with my vehicle and exchange a defective part I purchased at an auto parts store. I believe he went above and beyond to More

by jmoreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2013 -

Harbro Sales & Service Inc responded

Thank you for the review! Here at Harbro our #1 goal is to treat others the way we would want to be treated. This goes for all aspects of our business! Thanks again for doing business with us, we hope you rave all about our service department to your friends and family. Sincerely, Team Harbro All Heart. No Hassle.

September 17, 2013

Jeremy was easy to work with, knowledgeable and helpful. I spent a lot of time researching the value of the car I purchased and they had a very fair price for the vehicle. More

by L77pikachu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 02, 2013 -

Harbro Sales & Service Inc responded

We always want to educate our customers to the best of our ability, especially when it comes to making a major investment. We're glad you're happy with your overall experience. Thanks for the review! Sincerely, Team Harbro All Heart. No Hassle.

September 11, 2013

I have been purchasing vehicles from Harbro for almost thirty years and the quality of service, the attention to detail, the ease of the transaction, and the general overall sales experience will keep me More

by scennap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2013 -

Harbro Sales & Service Inc responded

As a family company our goal is to treat others the way we would want to be treated. Thank you for your continue patronage and we look forward to continuously working with you and your family for many years to come. Sincerely, Team Harbro All Heart. No Hassle

September 10, 2013

My experience at Harbro was excellent. I was looking a newer used car with fairly low mileage that got good mileage because my wife's job requires a lot of driving. Jeremy was very helpful and allowed he More

by dfrench3663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2013 -

Harbro Sales & Service Inc responded

When it comes to placing the right customer in the right car, our goal is All Heart and No Hassle. We're happy our experienced sales staff could work with you to find both the right car and the right payment option. We thank you for your patronage and continued support. Sincerely, Team Harbro All Heart. No Hassle

September 09, 2013

Jeremy was so helpful and friendly. He went above and beyond to make sure we were satisfied. Everything was completed in the time he said it would be. Being unable to go in person he did all the work ove More

by angelinawilson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2013 -

Harbro Sales & Service Inc responded

We love our repeat customers! We are so glad you continue to have a positive experience with us. Thank you for your continued patronage! Sincerely, Team Harbro All Heart. No Hassle

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