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Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,477 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,477 reviews
September 11, 2012
I purchased a new scooter from David a couple of months ago and it was a great experience. David was very polite, friendly and never pressured me into making the purchase. He was very thorough in showing m ago and it was a great experience. David was very polite, friendly and never pressured me into making the purchase. He was very thorough in showing me all of the features of the scooter and how to operate and maintain it. I though the price was good and the paperwork didn't take long at all to complete, so I wasn't at the dealership very long. I would definitely recommend this Dealer. More
by mongeaut
September 11, 2012
I have been a customer of Harbro for over four years and my dad was too. We have always been pleased with the customer service. The people here always do there best to help you with all your needs!! my dad was too. We have always been pleased with the customer service. The people here always do there best to help you with all your needs!! More
by Felmariew
Employees Worked With
September 10, 2012
We have been working with Harbro for many years. When it came time to buy a new Pilot again, of course we turned to them. Within hours they found the perfect Pilot with everything I had asked for, color, l came time to buy a new Pilot again, of course we turned to them. Within hours they found the perfect Pilot with everything I had asked for, color, leather and sun roof. Due to timing of a Holiday weekend shipping the vehicle would have taken some time. Our salesman Dave, on his day off, went above and beyond by grabbing another employee and they drove to NJ to pick it up and get it home.. Now that is what I call service. More
by CaraJean
September 10, 2012
This dealeship Rocks,best one in webster.No pressure sales and very very helpful. We were financed without any trouble and they completed all the paper work there. sales and very very helpful. We were financed without any trouble and they completed all the paper work there. More
by stephen.carlson.52
September 10, 2012
I went into Harbro's because I had an issue with my car. (rear reverse light needed to be changed, however, my back hatch to my car hasn't opened in a year and could not replace the light to remedy my faile (rear reverse light needed to be changed, however, my back hatch to my car hasn't opened in a year and could not replace the light to remedy my failed state inspection) A gentleman went out to my car to see if the light could be changed without opening the lift gate. It could not, so we scheduled an appointment. A few days later my lift gate popped half way open, and I figured I would take the care down to see if someone could pop it open the rest of the way for me. The same gentleman was there that helped me the last time, he went out to my car, and somehow got my lift gate open!!! I was SUPER psyched considering a broken light went from costing me a couple hundred dollars to less than twenty. The staff was super nice, Devin behind the desk is very friendly, it's nice to go into an establishment and be greeted with a smile! I went to pay, and the nice gentleman that helped me both times said everything was all set. Come to find out from someone else, the nice gentleman was one of the owners, Mark Hare. Very professional, friendly, knows his stuff and is obviously humble :) Excellent experience, definitely will bring all my future auto needs to Harbro! P.S. My neighbors have bought four cars from Harbro and they also bring their cars to them for all their auto service needs :) More
by nicoleld328
September 08, 2012
Dear Chris Sargent and the employees at Harbro, Dear Chris Sargent and the employees at Harbro, This letter is to acknowledge you for providing extraordinary service. This company is very c Dear Chris Sargent and the employees at Harbro, This letter is to acknowledge you for providing extraordinary service. This company is very committed to their customers, and value each and every one of them. In my experience there is a lot of car dealerships around the world, but only Harbro knows how to respect their customers. The follow through with everything was very impressive. I was also impressed with the knowledge and availability the employees have at Harbro. I just bought a 2007 Dodge Caliber and I am 100% satisfied with this vehicle. The manager Chris knew exactly what I was looking for and how much I wanted to spend. His help was amazing. Harbro has a great selection of cars at both of their lots one in Northbridge, MA and the other being in Webster, MA. The prices of the vehicles are very reasonable and not high at all. I am extremely happy I chose Harbro. They made me feel very comfortable and did not get pushy to get me into a vehicle. I highly recommend Harbro when looking to buy a used vehicle. Katelyn More
by Kate23
September 07, 2012
Squeezed me in last second during a busy holiday week where other local shops wouldn't even try. Very friendly and excellent service. Would highly recommend and will go back for all my auto body needs. T where other local shops wouldn't even try. Very friendly and excellent service. Would highly recommend and will go back for all my auto body needs. Thank you! More
by addorisj
September 05, 2012
AWESOME AWESOME AWESOME...wish i would have listened to the people who told me to go to Harbro from the beginning!!! Started my used car search at a big well known dealership..UGH what a NIGHTMARE!! They k the people who told me to go to Harbro from the beginning!!! Started my used car search at a big well known dealership..UGH what a NIGHTMARE!! They knew what i was looking for and called me in to show me something that wasnt even close to what i needed...wasted my time!!!!! went to Harbro so stressed out and ready to give up on all of it but WOW..Tony and Mike were amazing! They sat with me and calmed me and we discussed what i was looking for...they made me a promise and i told them to please not make me any promises they couldn't keep but they promised me they were going to get me into a vehicle that was suitable for my lifestyle and boy did they keep their promise...not only did they put me in an awesome vehicle they went above and beyond in every aspect of buying a car..Harbro really cares about people and their needs! they were there to make ME happy and they made me very happy! I cant express my gratitude enough...I have already recommended Harbro to everyone i know and i will continue to recommend to everyone i meet in the future...great customer service is really hard to find these days but Harbro has it..they truly care!!! A very special "THANK YOU" to Tony and Mike for listening to me as i vented and calmed me!!! We love our new JEEP....THANK YOU HARBRO!!! More
by karen.nolin.1
Employees Worked With
September 01, 2012
This is second auto purchased from Harbro and each time the experiance was great! Tony Waters was excellent to work with and made the entire experiance as enjoyable, comfortable, and easy for me as possib the experiance was great! Tony Waters was excellent to work with and made the entire experiance as enjoyable, comfortable, and easy for me as possible. I used to make it a point to stay away from the "small used car" lots such as Harbro due to the stereotypical "used car salesman with the plaid jacket". After my experiances with Harbro, I highly recommend them to anyone who I run into that is looking to purchase a vehicle. In fact, Harbro is the only place I recommend to others to purchase a vehicle! More
by drebello
August 31, 2012
Tony was very willing to work with me and make my experience as pleasant as possible. He went out of his way to make sure I was able to drive home in a new car, which I desperately needed. Thank you experience as pleasant as possible. He went out of his way to make sure I was able to drive home in a new car, which I desperately needed. Thank you for the great experience guys! I'm loving the new car. More
by Beramaxe
