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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,480 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,480 reviews

March 31, 2012

I was referred to Harbro by a family member. I have never had any dealership give the greeting that they give you. I would recommend anyone to Harbro. The sales team treat you like a person not a number. More

by happycust68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Chris
March 28, 2012

I went in to purchase a new/used vehicle and had my eye on a particular RAV4 that I thought was out of my price range. David Malo, my salesperson, went above and beyond to not only reduce the original pri More

by pilatebodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Malo, Heather (, Heather Goodwin
March 27, 2012

I HAVE NOTHING BUT PRAISE FOR MY EXPERIENCE BUYING A CAR FROM HARBRO. I'VE ALWAYS BEEN VERY WARY OF CAR DEALERS, BUT DEALING WITH DAVE MALO AND THE REST OF THE HARBRO STAFF WAS A PLEASURE. I WON'T HESITATE More

by ALAN TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVE MALO
March 27, 2012

This was our "first" but certainly not our "last" experience with Harbro. We were looking for a 2011 Jeep Cherokee, red, with leather seats. Within a week Mark found us exactly what were looki More

by dvisser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Burrows, Mark Hare
Sep 11, 2012 -

Harbro Sales & Service Inc responded

Hi Danielle, Glad to hear you love the Jeep.. Your dad was in the other day and said "everyone loves it!" Great to hear! Send your friends! Mark, Tim, and the Harbro Team

March 26, 2012

Tony was very efficient in getting my questions answered and getting me a great deal. I'm going to recommend Harbro to everyone... Tony..... everyone was good and helpful over there at the webster and the More

by kare3277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
March 08, 2012

I've been a friend of the HARBRO business and family for many years. I can't tell you how many vehicles I've purchaced over the years (many)!If they didn't have what I wanted, they would find it.The service More

by GVIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Fitz. , Dave John JD, Matt
March 03, 2012

After purchasing a vehicle from them in 12/28/2011 which I purchased in cash. They were suppose to register the car which I paid for and it turns out they registered the car for a total of 3 days. They nev More

by mmjg2413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hare
Mar 17, 2012 -

Harbro Sales & Service Inc responded

Harbro Has reached out to Mrs Gordon and has come to a mutually satisfactory solution. Thank you Margery for working with us to ensure your satisfaction. To Note : Harbro "Transferred" her active Massachusetts registration on December 28th 2011. Her registration was valid until January 31st 2012. Harbro charged her the $ 25 Mass transfer fee and $ 75 Mass title Fee and sales tax - all Massachusetts RMV fees on Dec 28th 2011. We had no intent on misleading Mrs Gordon. Her license plates had a " 12 " sticker on them and she considered that to mean that her plates were good thru 2012. They in fact expired on the last day of the first month of 2012 ( Jan 31st 2012 ) which I do agree is confusing. In speaking with Mrs Gordon, her registration is now valid and we are able to retain her as a customer and she has been in since for an Oil change. We are delighted to be given a 2nd chance and appreciate her putting this misunderstanding behind us.

March 02, 2012

I had a fantastic experience buying my 2008 Honda CRV! I have been putting off getting a new vehicle because I dread going to the dealership. I usually go to the bigger dealerships and I feel under attack! More

by vacation12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david malo
March 01, 2012

I am so happy with the way I was treated at Harbro that I send everyone to them for used cars and service. They took care of the minor scratches in the paint, dealt with the insurance company and the regist More

by satisfiedcust199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
March 01, 2012

By far this was the most pleasurable experience buying a car! Tim took the time to listen (really listen) to what i was looking for and then explained the pros and cons of options they not only had on the More

by Arogozenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Burrows, Mike Hare
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