
Harbro Sales & Service Inc
Whitinsville / Webster, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I was referred to Harbro by a family member. I have never had any dealership give the greeting that they give you. I would recommend anyone to Harbro. The sales team treat you like a person not a number. had any dealership give the greeting that they give you. I would recommend anyone to Harbro. The sales team treat you like a person not a number. More
I went in to purchase a new/used vehicle and had my eye on a particular RAV4 that I thought was out of my price range. David Malo, my salesperson, went above and beyond to not only reduce the original pri on a particular RAV4 that I thought was out of my price range. David Malo, my salesperson, went above and beyond to not only reduce the original price by $1,000.00 but also gave me more than was originally offered on my trade-in...as well as making sure to work with the right financial institution so that my payments would be comfortably within my range. I must make mention of Heather in the main office (not sure of her last name) because she was upfront and honest in communicating, and prompt towards letting me know the status of things while I was waiting on the title to arrive from Texas. Her efforts were greatly appreciated. The next day after purchase, it rained and my wipers were not doing an A+ job...so I called, spoke to Heather, who called Karen down in the service dept, and they got me in immediately. I was there for less than 5 minutes despite how busy they were and again...the service was impeccable. I will always tell anyone I know looking to buy a new/used car...to definitely go to Harbro. More
I HAVE NOTHING BUT PRAISE FOR MY EXPERIENCE BUYING A CAR FROM HARBRO. I'VE ALWAYS BEEN VERY WARY OF CAR DEALERS, BUT DEALING WITH DAVE MALO AND THE REST OF THE HARBRO STAFF WAS A PLEASURE. I WON'T HESITATE FROM HARBRO. I'VE ALWAYS BEEN VERY WARY OF CAR DEALERS, BUT DEALING WITH DAVE MALO AND THE REST OF THE HARBRO STAFF WAS A PLEASURE. I WON'T HESITATE TO RETURN THE NEXT TIME I NEED A CAR, AND I WOULD RECOMMEND HARBRO TO ALL MY FRIENDS AND ASSOCIATES. THANKS DAVE FOR YOUR PROFESSIONAL SERVICE AND ALSO TO THE REST OF THE HARBRO TEAM. More
This was our "first" but certainly not our "last" experience with Harbro. We were looking for a 2011 Jeep Cherokee, red, with leather seats. Within a week Mark found us exactly what were looki "last" experience with Harbro. We were looking for a 2011 Jeep Cherokee, red, with leather seats. Within a week Mark found us exactly what were looking for. The staff listens to the customer and goes above and beyond to meet their expectations. I will be recommending them to all our family & friends! More
Tony was very efficient in getting my questions answered and getting me a great deal. I'm going to recommend Harbro to everyone... Tony..... everyone was good and helpful over there at the webster and the and getting me a great deal. I'm going to recommend Harbro to everyone... Tony..... everyone was good and helpful over there at the webster and the Whitinsville office.. More
I've been a friend of the HARBRO business and family for many years. I can't tell you how many vehicles I've purchaced over the years (many)!If they didn't have what I wanted, they would find it.The service many years. I can't tell you how many vehicles I've purchaced over the years (many)!If they didn't have what I wanted, they would find it.The service is top knotch,especially that service wrighter (you know who you are). They all go the "extra mile" to satisfy their customers,and instill confidence as a quality and honest,and reliable business. It's THE place to go!!Thank you all! More
After purchasing a vehicle from them in 12/28/2011 which I purchased in cash. They were suppose to register the car which I paid for and it turns out they registered the car for a total of 3 days. They nev I purchased in cash. They were suppose to register the car which I paid for and it turns out they registered the car for a total of 3 days. They never told me I had to renew the registration immediatly just to get the car inspection, which was done immediatly. When I found out the cars registration was expired and called them to ask what happened the were belligerant and after a lengthy conversation with them being extremely rude I was told I had to take care of the problem myself. Why would I pay for a registration for 3 days. I feel they ripped me off. They may have won awards from you people in the past but I will now take your ratings with a grain of salt as well. I have also reported them to the Better Business Bureau. Ater dealing with Mike Hare at Harbro the did go above and beyond to fix the problem and take care of the problem. I am changing my review to give them and excellent rating and will recommend them to people as a great place to buy a car from. I would like to thank them for their diligence in correcting the issues. More
I had a fantastic experience buying my 2008 Honda CRV! I have been putting off getting a new vehicle because I dread going to the dealership. I usually go to the bigger dealerships and I feel under attack! have been putting off getting a new vehicle because I dread going to the dealership. I usually go to the bigger dealerships and I feel under attack! You have to know that they are going to get the most out of you regardless. The back and forth. Ususally my stomach is sick because of the pressure they put on you. Everytone at Harbro was great. I delt with Tim and I do not remember the other guy , but he is the one that brought the veh in for Harbro. No pressure what so ever and down to earth nice people- nice Family! I love my car and absolutely would reccamend them! Thank you! Christine Belanger More
I am so happy with the way I was treated at Harbro that I send everyone to them for used cars and service. They took care of the minor scratches in the paint, dealt with the insurance company and the regist send everyone to them for used cars and service. They took care of the minor scratches in the paint, dealt with the insurance company and the registry, and added NO FEES for paperwork, which is unheard of today. More
By far this was the most pleasurable experience buying a car! Tim took the time to listen (really listen) to what i was looking for and then explained the pros and cons of options they not only had on the car! Tim took the time to listen (really listen) to what i was looking for and then explained the pros and cons of options they not only had on the lot, but also what they could go to market and look for. The no-hassle, no-pressure, everything-done-for-you, customer-comes-first process of "negotiating" ultimately led to us purchasing the car. They definitely went above and beyond to make sure I was happy not only with the new car, but with the sales process and how I was treated - shows they don't just care about "the sale". I even went to some other "big" dealerships and honestly couldn't get off their lot and back to Harbro fast enough. I highly recommend these guys and will be sure to go back for my next car. More