Harbro Sales & Service Inc

Im a 19 yr old boy , ive gone to alot of other dealer ships and they didnt even give me the time of day i went to harbro, the got me approved fast and easy great selection of cars and trucks and the sale ships and they didnt even give me the time of day i went to harbro, the got me approved fast and easy great selection of cars and trucks and the sales man was very streight forward overall FANTASTIC. More

Tony was very friendly. This was the second car that my family had purchased through Harbro. I had to bring in my three kids as well so not only did he take care of me he took care of them as well. He had family had purchased through Harbro. I had to bring in my three kids as well so not only did he take care of me he took care of them as well. He had also saved us alot of money on our other car. He is a huge asset to this company!! More

I had purchased my car last week on oct 8th and my tire light came on(wa week later),my vechile really didn't start correctly, and my headlight blew on friday the 21st but because it was still in the 30 da light came on(wa week later),my vechile really didn't start correctly, and my headlight blew on friday the 21st but because it was still in the 30 days i had to go back and get what needed to be fixed fixed and without much wait i was allset on the road again and like before my 2 of the 3 kids were taken care of by putting on the nick jr that Dan had previously recorded @ his home. i think i will continue to go for reairs when my 30day window is up. More

Outstanding staff and service. We puchased a Nissan Titan and were pleased by the buying process. The price was fair and no pressure was ever put on us to buy now. We put the truck on hold while deci Titan and were pleased by the buying process. The price was fair and no pressure was ever put on us to buy now. We put the truck on hold while deciding whether or not it was going to work for us. They put new parts into the truck after the sale to ensure the truck was 100% ready. More

I resently purchased a PT Cruiser and Harry made the experience exceptional. He had us approved for a loan, our insurance taken care of, and registration from RMV. While our car was being checked for experience exceptional. He had us approved for a loan, our insurance taken care of, and registration from RMV. While our car was being checked for perfection we were given a loaner car at no expense. Our vehicle needed parts that had to be ordered and we received a WE OWE gurantee in writing. I have since had a light go on and called the Service department and Dee Gardner was friendly and made the appointment at a time when it was convient for me and also arrainged for a ride home from one of her mechanical team. I have had a great experience with Harbro and their team. I have recommended them to several of my collegues. Thank You Harry Malkasian, Dee Gardner and Karen and all that make Harbro number 1. More

Since purchasing my PT Cruiser in June of this year, my warranty has been honored 6 times. The girls were always friendly, accomadating, true to their words, and courteous. They were a treat at 8am when warranty has been honored 6 times. The girls were always friendly, accomadating, true to their words, and courteous. They were a treat at 8am when I was coming home from working allnight, to drop off my car. They would have a rental ready for me or a staff member ready to take me home (20 minute ride). They always fixed the problem that I had brought the car back for in the time frame that they had promised. When finished, a staff member would come and pick me up and I would bring them back. After all these times I am completly satisified and it became a treat, we knew each other by first name basis. My final words were "I will see you in a couple months for my oil change take care till then". Take a trip to see them you will be glad you did. More

I was very pleased with the customer service at harbro. Tony is the man! Tony went above and beyond for my daughters new vehicle purchase. I would highly recommend Harbro to any of my family and friends. Tony is the man! Tony went above and beyond for my daughters new vehicle purchase. I would highly recommend Harbro to any of my family and friends. More

My wife and I have been doing business with Harbro for many years and have purchased many cars and service from Harbro. While performing an oil change on 10-15-2011, the mechanic (John T.)noticed that many years and have purchased many cars and service from Harbro. While performing an oil change on 10-15-2011, the mechanic (John T.)noticed that the front tires were worn down to the steel belts in various areas of the tires. He in turn notified Dee (customer service rep.). They told me that I needed new front tires immediately. I explained that I could not afford new tires until the second week of November, and that I would consider buying four (4) new tires at that time from Harbro. (Note: there are other tire dealers in town.) Obviously considering my situation, Dee and John T. offered to sell me two used tires for $20.00 each, plus mounting and balancing @ $45.00, for a total of $85.00. The two tires could hold me over until I'm financially set to buy new tires (November or December). Great idea and offer. I accepted! After mounting the tires, Dee and John T. realized the used tires were bumpy and made a noise, so they only charged me for the installation (mounting and balancing). The tires were FREE. Total bill was $48.40. By the way, the roads in Northbridge are bumpy, so the tires are just great, and noise? What noise? I am 66 years old and in all the years that I have been driving and getting my cars serviced, I have never received service like this from anybody in the automobile business. Guess where I'm buying my new tires? More

Yes I would recommend this car dealer to my family and friends. Very friendly staff that put me right at ease. Lots of great cars to choose from. friends. Very friendly staff that put me right at ease. Lots of great cars to choose from. More

The scores thatI have given go into multiple transactions and experiences that I have had at Harbro. First of all, I have bought 4 cars form them in the past 8 years. I have bought two and my wife has also b and experiences that I have had at Harbro. First of all, I have bought 4 cars form them in the past 8 years. I have bought two and my wife has also bought two. In all four of those transactions I can not think of a bad experience. All the employees treated me with respect. At no time did I feel as though the sales person was trying to put me in something that I didn't want or need. This was a great feeling in its self. All the sales personnel remember my name every time that I walk in. The other aspect of Harbro that keeps me coming back is the service. I have recently had the pleasure of working with Karen in service. She is extremely friendly and down to earth. This makes for a very pleasurable transaction. Karen called me on multiple occasions to let me know how my service was proceeding and when she felt that the service was going to be finished. I never even think about going anywhere else to get my service done. I have been a customer of Harbro for approximately 8 years and will continue for life. Hands down the best used car dealership I have ever been to. More