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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,480 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,480 reviews

July 29, 2021

I found everyone there to be professional, from the manager Sean,to the mechanic Kevin, I was very pleased. I would definitely return in the future for more services. More

by J.par
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Sean Connolly
July 29, 2021

They are pleasant and professional and very helpful. I have been having my car serviced there for years. I trust them and wouldn't take my car anywhere else! More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Alisch, Sean Connolly
July 28, 2021

I like to send a great review for Sean the service advisor. He has done wonders for me after having a bad experience with someone else in the service department. More

by dmll61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alisch, Sean Connolly
July 23, 2021

Service is always excellent. Employees are friendly and helpful. If something is wrong, they not only tell you but show you. They are honest and trustworthy which is why use Harbro. More

by Epaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
July 22, 2021

We’re able to work on car earlier than expected. Very prompt and helpful throughout the whole process. Will definitely go back again for future service needs. More

by PCHILTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin (Mechanic), Mark Alisch, Sean Connolly
July 20, 2021

I couldn’t be happier with the service, friendliness and professionalism I received at Harbro. Andy DeVries did an outstanding job. My car runs like new and Sean Connolly went above and beyond to make sure More

by Susan Sacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy DeVries, Sean Connolly
Jul 20, 2021 -

Susan Sacco responded

A very satisfied customer!!!!

July 20, 2021

This was the fastest car buying experience I have ever had. Everything went so smoothly.Thi was the best thing to happen to me in a long time More

by Susanbrks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cole, Aaron Sylvester, Mark Alisch, Bob Cole, Sean Connolly
July 20, 2021

Very disappointed 😞. I recently purchased a vehicle from whittensville Harbro auto and have repeatedly tried to contact Mark my salesman with issues regarding the vehicle and the purchased price with n More

by kjelliott13kenelliott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark / salesman
Jul 30, 2021 -

Harbro Sales & Service Inc responded

Hi Ken, thanks for reaching out! It was great seeing you the other day when you came in so we could revist the paperwork and go over your concerns. Our office staff has submitted the paperwork to cancel the extended service contract that you decided to opt out of, so that payment will be sent directly from the extended service contract company to your finance company and will reflect on your payoff. I do not know exactly how long that takes, so stay in touch on it.. it should be a week or two. Otherwise, I'm thrilled that you are loving the Toyota, and look forward to seeing you soon! Best, Mark

July 16, 2021

Harbro was highly recommended by a friend and I can see why. They were so friendly and did honest work for a decent price. I highly recommend them. More

by Asimonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Mark Alisch, Sean Connolly
July 16, 2021

Great service…great prices…shop local…save big! Thankful to have a dealership close by that offers value, honest, and flexibility to all their customers! More

by KAube77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Alisch
Jul 26, 2021 -

Harbro Sales & Service Inc responded

Always happy to help! Enjoy the rest of your summer! -Mark

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