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Hart Nissan
Mechanicsville, VA
1,988 Reviews
It is Hart Nissan's Mission to provide unmatched service to our customers, employees, and communities. The values of integrity and transparency are hallmarks of our brand as well as being outstanding in everything we do.
Our organization’s focus is to create a “raving fan culture” for our employees and customers. We are creating a team environment so our team members can support one another in achieving their personal and organization’s outcomes. Going the extra mile for our employees and customers is not a motto but a way of life at Hart.
We actively participate in community events and support local charities and causes such as the Leukemia and Lymphoma Society, Equality, and local sports teams because;
*Giving is the secret to getting*
Hart Nissan offers the excitement of the new Nissan line-up with vast options of certified used vehicles. We offer a state of the art experience that gives transparency, client information protection, as well as an expedited buying process. Our service department boasts a world - class experience backed by professional advisors supported by Master Nissan Technicians equipped with the latest in technology. Our Hart Pre - Owned Center is conveniently located nearby and has a diverse selection of quality Pre - Owned Vehicles inspected by master technicians. Looking for something a little "off-menu"? We customize vehicles too!!
The spirit of our company was founded over 30 years ago and started with $800.00. This entrepreneurial spirit is what drives our growth and why Richmond’s All Stars are coming to Hart.
Our employees, or as we like to affectionately call them "Hart Beats", are the core of our service to others.
It is our core belief that in order to meet our organization’s potential we need to have team members that are committed to being the best, every day, regardless of the circumstances. We are assembling a team that looks for ways to “make things happen” instead of “making excuses for why things do not happen”… Life rewards action, and our correct and timely actions create our success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
February 29, 2024
Chris Brown was wonderful in helping me find my new car. I will always buy a car from Hart Nissan and Chris Brown!! I will always buy a car from Hart Nissan and Chris Brown!! More
by bernitafajardo1
Helpful February 28, 2024
Polite not pushy, could have spent a few minutes explaining how to select the function selector on the steering wheel and dash explaining how to select the function selector on the steering wheel and dash More
by CAPTDEW1981
Verified CustomerFebruary 27, 2024
This dealership is the best and the customer service is amazing! Doug Compton is a great salesman. amazing! Doug Compton is a great salesman. More
by mjoey8523
February 26, 2024
A totally comfortable and pleasant environment! Everyone we dealt with was helpful, friendly and very competent. Everyone we dealt with was helpful, friendly and very competent. More
by cinderbrashear
February 17, 2024
Great service with no pressure. Thats My kind of folks. Thanks for the nice vehicle Thats My kind of folks. Thanks for the nice vehicle More
by bdwblder
Employees Worked With
February 02, 2024
This was my third Nissan dealer visit in order to purchase a Rogue . The other two dealers did not have what I want, did not offer to try to find what I wanted, and when I went for test drives, the s purchase a Rogue . The other two dealers did not have what I want, did not offer to try to find what I wanted, and when I went for test drives, the salesmen were not very familiar with the automobile. Doug Compton took me around the Hart Nissan lot, but could not find the vehicle that I wanted. He promised to have it available the next morning and he did. He then answered all of the questions I had about the various options in the car that I was not familiar with. I was so pleased with the experience that when I was given a price for the car, I did not even try to negotiate it down. Doug turned what had been an unpleasant car buying experience into one with a very happy ending. More
by TBRD-3
Employees Worked With
January 30, 2024
William Jackson was friendly but seemed fairly unmotivated to sell me a car. The keys to the car I had come to look at went missing. We went home with no resolve. No attempt to show me other optio unmotivated to sell me a car. The keys to the car I had come to look at went missing. We went home with no resolve. No attempt to show me other options. Luckily another agent, Doug, called later that day saying they found the keys. All was smooth sailing after that. Definitely glad we had another agent. More
by rays0319
January 28, 2024
Great customer service experience where I would feel good about my purchase and monthly payments about my purchase and monthly payments More
by Stasia C.
Employees Worked With
January 14, 2024
Great transaction with Hart Nissan. After searching and searching, we finally stumbled upon the right car for the time and place. Deal was smooth and easy. After searching and searching, we finally stumbled upon the right car for the time and place. Deal was smooth and easy. More
by asbyrnside
