Back

Hart Nissan

Mechanicsville, VA

4.8
1,988 Reviews
It is Hart Nissan's Mission to provide unmatched service to our customers, employees, and communities. The values of integrity and transparency are hallmarks of our brand as well as being outstanding in everything we do. Our organization’s focus is to create a “raving fan culture” for our employees and customers. We are creating a team environment so our team members can support one another in achieving their personal and organization’s outcomes. Going the extra mile for our employees and customers is not a motto but a way of life at Hart. We actively participate in community events and support local charities and causes such as the Leukemia and Lymphoma Society, Equality, and local sports teams because; *Giving is the secret to getting* Hart Nissan offers the excitement of the new Nissan line-up with vast options of certified used vehicles. We offer a state of the art experience that gives transparency, client information protection, as well as an expedited buying process. Our service department boasts a world - class experience backed by professional advisors supported by Master Nissan Technicians equipped with the latest in technology. Our Hart Pre - Owned Center is conveniently located nearby and has a diverse selection of quality Pre - Owned Vehicles inspected by master technicians. Looking for something a little "off-menu"? We customize vehicles too!! The spirit of our company was founded over 30 years ago and started with $800.00. This entrepreneurial spirit is what drives our growth and why Richmond’s All Stars are coming to Hart. Our employees, or as we like to affectionately call them "Hart Beats", are the core of our service to others. It is our core belief that in order to meet our organization’s potential we need to have team members that are committed to being the best, every day, regardless of the circumstances. We are assembling a team that looks for ways to “make things happen” instead of “making excuses for why things do not happen”… Life rewards action, and our correct and timely actions create our success.
Contact Dealership

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

Directions

By Type

Showing 1,988 reviews

February 22, 2022

They bought my truck and I bought one of theirs it was a good transaction. More

by ALBERTYH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Esteppe, Jay Neal
Feb 23, 2022 -

Hart Nissan responded

Albert, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 22, 2022

I bought my first pickup from Hart Nissan when they were still Sherry Nissan and it’s been a good dealership for me. They do try to low ball the xxxx out of you when you trade in a car with them so know wha More

by ALBERTYH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Esteppe, Renjit "RJ" Oommen, Jay Neal
Feb 23, 2022 -

Hart Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hart Nissan are glad to have you as a customer.

February 21, 2022

The dealership nice,clean, plus the employers were courteous,respectful, happy, friendly and willing to help you. More

by KOOLPOP127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Hart Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2022

We had great experiences with them very professional , great patient, nice and within a hour we bought the car we wanted. Thank to Hart Nissan especially Joe and Chris. More

by shahin.kouri
Recommend Dealer
Yes
Employees Worked With
William Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph McCauley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Gullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Esteppe
Feb 22, 2022 -

Hart Nissan responded

Shahin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and Chris met your expectations. Thank you again for choosing Hart Nissan, we look forward to having you as one of our valued customers for many more years to come!

February 19, 2022

I dealt with the used car subsection of the dealership and they were beyond helpful. Will Wood accomodated several test drives and the team at Hart Nissan kept in touch with me between visits. Our dealer, More

by kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood
Feb 19, 2022 -

Hart Nissan responded

Congratulations on your new vehicle, Kay! It's fantastic to hear that Will provided you with great customer service while assisting you with your new purchase. Thank you for taking the time to leave us this fabulous review. We truly appreciate the opportunity to do business with you. Thank you for choosing Hart Nissan. We look forward to having you as one of our valued customers for years to come.

February 17, 2022

After posting my review Mr. Phil reached out to me to discuss my review. He acknowledged the mistakes, genuinely apologized, and agreed with to my suggestions in regards to impl More

by Sas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hepburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Gullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Carbray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Anderson, Le'Ron Gales, Travis Thomas
Feb 17, 2022 -

Hart Nissan responded

Thank you for your business and this review. We're happy to hear that we were able to demonstrate our commitment to great service and turn things around for you. If there is anything we can assist you with in the future, please let us know. We hope you enjoy your SUV!

February 17, 2022

Everyone was very friendly and nice the atmosphere of your show room is very nice. The salesman was very nice an helpful I was ready to give up he said don't and the next 😀 thing I was approved .Than More

by Embry54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Feb 19, 2022 -

Hart Nissan responded

Congratulations on your new purchase! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Please let us know if we can be of any further assistance. We're always happy to help.

February 15, 2022

Great service, knowledgeable staff and willing to work with the customer to accomidate the requests, would definitely recommend. More

by ronin7015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood
Feb 15, 2022 -

Hart Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 13, 2022

Service was great everyone was really nice. I felt I was not being taken advantage of. My sale was excellent. I would definitely recommend him and Hart Nissan More

by Bevallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Brown
Feb 14, 2022 -

Hart Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hart Nissan. Please don't hesitate to reach out if you need anything else.

February 13, 2022

The service was great. WIll was very helpful and really helped walk me through the process. More

by mdmilby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Hart Nissan responded

Thank you for choosing Hart Nissan, your feedback and rating mean a lot to us. We're glad to hear that Will and our team were able to help, and we hope to see you again!

...
50
...