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Hartford Toyota - Service Center

Hartford, CT

4.4
617 Reviews
Call Service Center (959) 223-4773

617 Reviews of Hartford Toyota - Service Center

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January 12, 2024

Absolutely fantastic service! Speedy and knowledgeable. Overall a seem less experience every time. Thanks Janice! More

by Numiraman1978
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
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Jan 14, 2024 -

Hartford Toyota responded

Thank you so much for your kind words for Janice, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

Helpful
January 12, 2024

Easy and professional I was treated like a member of the Hartford Toyota family and that my time was valued. More

by lrodriguez21989
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
January 12, 2024

Great experience, I lovely service better quality workman ship I used to bring my car to the other guy and the street, they wouldn't tell me what was wrong with my car, at Toyota they give me a print out lis More

by ladimoodie
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

Helpful
January 12, 2024

The staffing is great and friendly They did an excellent job and the waiting was not bad More

by ingridhall60
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you, Ingrid, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
December 18, 2023

It was a simple task, it was done quick. One of the tire valve cap was missing but not big deal. More

by Rav4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Helpful
December 17, 2023

I spent so much money on my car to get it fixed and they haven’t find the problem yet More

by germanmartinez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Elliot
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Hartford Toyota responded

German, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

Helpful
December 15, 2023

Excellent maintenance service. Great time management. Janice went up and beyond my expectations! She is very knowledgeable kind and friendly. Thanks! More

by hattiegrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

Helpful
December 14, 2023

It was quick easy and less time wasted process of getting service done on my vehicle More

by Jkumar197766
Recommend Dealer
Yes
Employees Worked With
Idr
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Dec 14, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Helpful
December 14, 2023

Quick and relatively smooth. Service associate greeted me quickly, was able to address my service needs and kept me well updated. More

by smmeehan0
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Dec 14, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

Helpful
December 14, 2023

A very good work was done and must always try to keep it up to satisfy all your customers More

by E K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
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