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Hartford Toyota - Service Center

Hartford, CT

4.4
616 Reviews
Call Service Center (959) 223-4773

616 Reviews of Hartford Toyota - Service Center

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December 03, 2023

Good. Everything went well in a reasonable amount of time. Car looked good after being washed. More

by John
Recommend Dealer
Yes
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Dec 04, 2023 -

Hartford Toyota responded

Thank you so much, John, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
December 03, 2023

Good customer service She spoke and explained everything to me politely She's was very understanding More

by Ashantawilliams0
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
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Dec 04, 2023 -

Hartford Toyota responded

Thank you, Ashanta, for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

Helpful
December 01, 2023

Excellent service. Staff was very courteous and professional Waiting was ideal for a Saturday morning appointment. More

by junior
Recommend Dealer
Yes
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Dec 03, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
December 01, 2023

Great workers! Figured out what was wrong with my car in a matter of hours More

by miralisketzie
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
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Dec 03, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

Helpful
December 01, 2023

Great service, great people No issues with scheduling or time it took to perform the service More

by brichris101
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Dec 03, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

Helpful
December 01, 2023

Great service Customer service is good, very helpful at answering questions and details with my service More

by rosa231781
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Dec 03, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

Helpful
November 30, 2023

Everything went great but there’s always room for improvement I got ther in no time from southington ct More

by Kd1wn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

Helpful
November 30, 2023

Service was quick and perfect. Scheduling was also hassle free. Toyota did a great job with my Rav 4. Scheduling was hassle free and easy, service was quick and perfect More

by arthurarchietiu
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
Report | Print
Nov 30, 2023 -

Hartford Toyota responded

Thank you, Arthur, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

Helpful
November 29, 2023

I am very frustrated with the work done. There was no care in the service of my car. More

by everton15352
Recommend Dealer
No
Employees Worked With
Hugo Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
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Dec 03, 2023 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

Helpful
November 28, 2023

Although it was busy day after holidays, Hugo was constant touch with the updates and ETA. The multi point check was done with all information that I was looking for More

by avinash_bhange
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
Report | Print
Nov 28, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
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