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Hassett Ford Lincoln Subaru of Wantagh
Wantagh, NY
956 Reviews
Now in our fourth decade serving Long Island's automotive needs, Hassett has earned a reputation for excellence in exceeding customer expectations in both sales and service. Our tireless dedication to creating higher standards for automotive buying and ownership satisfaction has led to the development of our exclusive CUSTOMER FIRST PROGRAM that comes with every car purchased.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 956 reviews
December 28, 2022
Great car buying experience. Jordan was a pleasure to work with. Absolutely no pressure in the sale process, very accommodating of all my questions and took plenty of time going Jordan was a pleasure to work with. Absolutely no pressure in the sale process, very accommodating of all my questions and took plenty of time going through the car options with me to help make my decision making easy. Would highly recommend this dealership and Jordan to anyone. A++ More
by Jeff's Explorer ST
Employees Worked With
Amanda in Insurance, Danny in Finance, and Lizzie at the front desk were wonderful, Jordan Shein
December 04, 2022
This was my second time working with Jordan and I will definitely work with him again and recommend him to others. He made the process of ending my lease and purchasing a new car a simple and straightforw definitely work with him again and recommend him to others. He made the process of ending my lease and purchasing a new car a simple and straightforward process. He went above and beyond to ensure I got the vehicle I wanted whilst working with the budget I had. He was extremely helpful, knowledgeable and professional! More
by nina19772001
Employees Worked With
Jordan Shein
December 02, 2022
Jordan made buying car easy! ! He took care of all aspects of the deal and was pleasant to work with. I will go back for car for my daughter! Jordan is the best! ! He took care of all aspects of the deal and was pleasant to work with. I will go back for car for my daughter! Jordan is the best! More
by Nancy
Employees Worked With
Jordan Shein
November 28, 2022
Jordan made the transition from one lease to another very simple. There was no pressure, he was very helpful and professional!!! Jordan was the reason for a second leased vehicle from Hassett. I would recom simple. There was no pressure, he was very helpful and professional!!! Jordan was the reason for a second leased vehicle from Hassett. I would recommend any of my friends to see Jordan when leasing or buying a vehicle!!!! More
by Blondie
Employees Worked With
Jordan Shein
November 20, 2022
I brought my Ford 2020 explorer on November 13, 2022. I had appointment 10:30am. I dropped off 8:30am and left it. Valet guy does his round about vechicle and gives me a ticket. Doesnt say anything. Fo I had appointment 10:30am. I dropped off 8:30am and left it. Valet guy does his round about vechicle and gives me a ticket. Doesnt say anything. For simple maintenance oil change, tire rotation, inspection, change windshield wipers. I got call from advisor 2pm my truck was complete. When I got there it wasn't busy and thd advisor I had in the morning so another advisor Alex help me checkout. He told me my vechicle was ready outside with valet. As I get outside my driver door is wide open and I didn't see valet guy. As I get to my vechicle I see a scuff mark on passenger side front bumper that wasn't there. I see valet guy he's stand against wall talk to another guy. I tell him this wasn't there. He said YES it was I check it off this morning on sheet. I tell him again this wasn't here. Valet guy tells me go inside to advisor. He was so nasty and unpolite. I go back inside and I spoke with Alex the advisor. I told him someone hit my vechicle and maybe they can check security cameras. He tells me to wait to the other advisor is off phone and that he's just filling in today. I wait about 5- 10 minutes. The advisor gets off phone and goes to parts dept. Talking to them. Alex reminds him I waiting for him. While waiting i go back outside and see valet guy. I apologize to him saying im not blaming you maybe it got hit in parking lot. Now the valet guy says to me. Sir maybe like me you need GLASSES!!! I SAY EXCUSE ME!!! I DONT NEED GLASSES... valet guys says what now your blaming my bodyshop guys for hitting it. I go back inside to customers service desk. The advisor alex tells him Mr. Gleason vechicle got hit on front bumper passenger side. It wasn't there this morning. I tell him drivers side had damage I knew about from previous week not passenger side. The advisor bring my paperwork to show me from valet and driverside has a couple of lines and it looked like passenger side barely had a line. He said I sign off. I said valet guy never told me and I thought I was signing off for work order. He said I'm sorry sir but that's what you signed for. I told him no one explained that to me.I ask him to come outside and see my vechicle. Now there was no other customers at all!! He tells me NO!! It's not necessary to look at your vechicle and that Kyle the service manager is off and he'll call you Monday. I waited til 11am no call. So I call him and get voicemail and leave a message. I now waited all day and no call. Now it's Tuesday 6pm. I finally get a call from Kyle he apologize but that not enough. I tell him my experience on saturday and with the valet guy. I ask him to check Surveillance cameras and he says unfortunately they don't work in the parking lot but I like to see your vechicle. I told him I been waiting for your call since Monday. Unfortunately my car went into bodyshop Monday as I had appointment a week ago. Kyle said he's sorry he just got my note now from advisor 2 days later. I said I'm sorry but I couldn't come there again for service. I felt so embarrassed, nobody cared about my concerns of my vechicle and the way the valet guy talk to me.... my worse experience ever!!!! More
by Brian
Employees Worked With
November 03, 2022
Mike Scannello did an amazing job of helping me with a leased car. The absolute best automobile salesperson, I've ever had the please of working with. leased car. The absolute best automobile salesperson, I've ever had the please of working with. More
by Fred
Employees Worked With
Michael Scannello Sr.
November 01, 2022
Jordan Shein was proactive with providing me with information regarding my purchase as well as being very up front and concise regarding any questions I had throughout my purchase experience. If I h information regarding my purchase as well as being very up front and concise regarding any questions I had throughout my purchase experience. If I had the option to make my purchase again, I wouldn't hesitate to reach out to Jordan. More
by Matthew
Employees Worked With
Jordan Shein
