Hassett Ford Lincoln Subaru of Wantagh - Service Center

Do not waste your time I made an appointment in person three weeks in advance with Alex for a service call and dropped off the vehicle the night before the scheduled appoint I made an appointment in person three weeks in advance with Alex for a service call and dropped off the vehicle the night before the scheduled appointment. The dealer I purchased the vehicle from has since closed. This is my third new Ford vehicle in the past 7 years. At drop off I stated I would call in the morning for an assessment and Rob suggested I call at 11:00 am to give them time. I called at noon and was told the car was not in yet, but would be in after lunch. I called back @ 4:30 in the afternoon and my car was still sitting on the lot waiting to be serviced. I then asked why would they make an appointmnet well in advance but not be able to begin working on my car that day. I thought that was a reasonable expectation to have, especially since I dropped it off the night before. I received a curt response that they were busy with "inspections and brake jobs" from Rob who volunteered that his manager would tell me the same; so I then asked to speak with the service manager which I had to leave a voice mail. Needless to say I decided to end this aggravation now and save myslef what was sure to be additional aggravation and picked up my vehicle and made an appointment with another dealership. If you value your time and relationships, you might want to try one of the many other Ford dealerships on Long Island. One last note..I obviously never did receive a call back from the service manager which only reinforces I made the right decision to pick up my vehivcle. More

Fast and efficient dealer service I have serviced my vehicle several times at Hassett Ford and they are a very good service department. Most impressive is the time it takes to check i I have serviced my vehicle several times at Hassett Ford and they are a very good service department. Most impressive is the time it takes to check in and out - they keep you moving and quickly bring your vehicle to you when you check out. No need to wait or look for it on the lot. Complimentary coffee and bottled water is nice too. More

great service corrrect the problom the frist time great service corrrect the problom the frist time quote on repair right on as they state on est i always bring my truck for any problom i have t great service corrrect the problom the frist time quote on repair right on as they state on est i always bring my truck for any problom i have to hassett ford truck service i know when it done i can depend on my truck for reliablity. More

I went there for service, this is a great dealership. We have used them in the past and they service my entire fleet of trucks. I couldn't recommend them more highly. have used them in the past and they service my entire fleet of trucks. I couldn't recommend them more highly. More

Dropped my car off for them to install a remote start. From the guy who took my car when I dropped it off to the service guy who gave me a quick tutorial when I picked it up, they were total professionals From the guy who took my car when I dropped it off to the service guy who gave me a quick tutorial when I picked it up, they were total professionals. Even got a follow up letter from Stacey, the service consultant who handled the order. Night and day from Newins Ford who I purchased the truck from one month earlier, see my review on that.....oh boy! I just wish I bought my truck from Hassett. More

I had to drop my truck off for service and everyone there was extremely proffesional and fast. They had my truck in and out. Thank you so much to everypone the espeacially Sean and Bob was extremely proffesional and fast. They had my truck in and out. Thank you so much to everypone the espeacially Sean and Bob More

Kenny the service manager is an outstanding manager,truely a professsional. He takes the time to get to know you,to make sure you are taken care of and is someone you can trust. We have 2 older manager,truely a professsional. He takes the time to get to know you,to make sure you are taken care of and is someone you can trust. We have 2 older Subaru's and quite honestly he is a big part of why we still use the Subaru's service departement. I would recommend {& have ] Hassett Subaru because of Kenny & others that work there . More

My 2006 Ford 350 diesel has been serviced here several times. very good diagnostics, problem solving right on,always completed when told. Very willing to work with me and they answer all my questions! My times. very good diagnostics, problem solving right on,always completed when told. Very willing to work with me and they answer all my questions! My mom has also brought her 2008 Ford Escape in for servicing here. I highly recommend Hassett service! More

This dealer has been extremely helpful to our business. We are in transportation and the need to have our vehicles in service is imperative. They always acknowledge our needs and react in a timely matter. We are in transportation and the need to have our vehicles in service is imperative. They always acknowledge our needs and react in a timely matter. The personel contact via cell phones and email helps the communication between us and eliminates down times it can cause if contact can not be made. Since bring our fleet problems, that my mechanics can not resolve do to lack of knowledge and equipement, has improved my down list. This dealer has done an excellent job by us and would be recommended by me. More

bob pace and sean are very helpful everytime my truck needs service.i've been satisfied with the sevice dept,they know what there doing. needs service.i've been satisfied with the sevice dept,they know what there doing. More