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Hatfield Buick GMC
Redlands, CA
498 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 498 reviews
December 27, 2024
Staff is always very nice. Service was great. I waited for my service and was kept well informed. Service was great. I waited for my service and was kept well informed. More
by MRBRIANM
Verified Customer
December 23, 2024
This is the four vehicle we have bought from Hatfield Buick. Is has always been a real pleasure dealing with Rod. Our buying experience has always been outstanding. Buick. Is has always been a real pleasure dealing with Rod. Our buying experience has always been outstanding. More
by bandcy51
Employees Worked With
December 22, 2024
They need to do better at detailing their new cars before selling. I bought a new 2025 At4 and looks like a 2024 of how much watermarks and swirls the truck still has. I wash the truck and marks won't come o selling. I bought a new 2025 At4 and looks like a 2024 of how much watermarks and swirls the truck still has. I wash the truck and marks won't come off. More
by AGUILAR.J8017
Employees Worked With
December 21, 2024
Drive the extra miles to Hatfield for my service because they are a trusted family dealership. they are a trusted family dealership. More
by Glnmayo1
Employees Worked With
December 18, 2024
Willie was a pleasure to work with. We asked all kinds of questions and he answered them. There was no pressure to buy. We went hom, thought about it, and came back and purchased our We asked all kinds of questions and he answered them. There was no pressure to buy. We went hom, thought about it, and came back and purchased our truck the next day. More
by perez34475
Employees Worked With
December 16, 2024
Low pressure sales combined with a very easy purchasing experience. Kevin found us the perfect car, and we couldn’t be happier! experience. Kevin found us the perfect car, and we couldn’t be happier! More
by yellowvette.com
December 13, 2024
Always have had a good experience every time. This last time was not good at all. This last time was not good at all. More
by WOOD9197
Employees Worked With
December 08, 2024
Service personnel has been very kind and helpful! This is my third enclave, and I am looking forward to another! This is my third enclave, and I am looking forward to another! More
by DIANESOLBERG
December 08, 2024
Hatfield is great. I use them for my truck also. Service dept. is good and waiting room is good. I use them for my truck also. Service dept. is good and waiting room is good. More
by scotth1902
Employees Worked With
December 06, 2024
Upon arriving for my first complementary oil change after purchasing my 2023 Acadia I was met by Jacob Adame the service advisor and I gave him my cell phone number for him to update my information on the se purchasing my 2023 Acadia I was met by Jacob Adame the service advisor and I gave him my cell phone number for him to update my information on the service order and I informed him that the driver door has a squeaky noise and could that be addressed along with the first oil change, I informed Jacob that I would be waiting in the waiting room so please contact me when the work is completed I was never contacted by Jacob nor was the squeaky driver door addressed when I asked why he informed me that I would have to make another appointment for the squeaky door, which to me is a bit odd as to why it couldn’t be addressed then and there, so when he asked me to sign the paperwork I wrote on it that I was not happy with my very first impression of Hatfield’s service advisor and the service department. So my hopes are that when I need to return for future service that the customer professionalism is not substandard but way above the norm also it would be nice to receive some paperwork indicating how the overall condition of my vehicle not just that an oil change was done. Thank you More
by shemen3
Employees Worked With
