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Hatfield Buick GMC
Redlands, CA
285 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from cars, trucks and SUVs to used and GM Certified Pre-Owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 286 reviews
April 20, 2024
Very helpful and accomplished all that I asked to be done. I am still opposed to your minimum number of words. done. I am still opposed to your minimum number of words. More
by DERLERIORDAN
Verified CustomerEmployees Worked With
Helpful April 19, 2024
The work was excellent. The time frame was something I could work with.. I would differently recommend you to my family and friends The time frame was something I could work with.. I would differently recommend you to my family and friends More
by felixrobert49
April 18, 2024
I been take my 2022 GMC Terrain to this location for a few times already and Alex from service been very helpful with me and responded to my calls every time when I need it. Thank very much and keep up t few times already and Alex from service been very helpful with me and responded to my calls every time when I need it. Thank very much and keep up the good work guys. More
by riveraj225
Employees Worked With
April 17, 2024
We took the car in on Friday morning, by 3pm nobody had called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my car all weekend without telling me!!! I brought it back the next week and had to pay $200 for them to just READ THE CODE to tell me I needed a new battery. Absolutely ridiculous. I will not be going back unless it’s something under warranty. More
by alyciamwhite
April 17, 2024
Even though we had an appointment, our vehicle was not touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wou touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wouldn't be able to be serviced that day, we would have made an appointment for a different day. (Did NOT speak with Adrian or Alex initially, spoke with the "newest" service writer, did not get his name.) More
by TDFISH395
April 15, 2024
Adrien is awesome in his position at Hatfield Buick. I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valua I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valuable asset to Hatfield Buick. More
by foleyforever
April 14, 2024
Surprised how much oil change was from last time Went from $59.00 to $91.00 from $59.00 to $91.00 More
by TTEMBY.SPARKY
Employees Worked With
April 14, 2024
Great service advisor, very helpful. Would definitely recommend. Very knowledgable advisor. Response time was excellent Would definitely recommend. Very knowledgable advisor. Response time was excellent More
by rafaelorozco11b
April 13, 2024
Adrian goes above and beyond. I can’t thank him enough for making it easy to get my vehicles in for service. I can’t thank him enough for making it easy to get my vehicles in for service. More
by RASACAN
April 12, 2024
Great service as always. Friendly team and quick service. And they don’t try to push unnecessary services. Friendly team and quick service. And they don’t try to push unnecessary services. More
by jjkruiz
Employees Worked With
