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Hatfield Buick GMC

Redlands, CA

Overview
Employees
Reviews
Vehicles
4.7
460 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 460 reviews

January 24, 2024

The service center is clean, convenient, and the people are exceptional. Their knowledge and patience for the customer is outstanding. More

by praisemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2024 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2024

The service & staff were fantastic! I got a great car at a great price & no pressure to buy. More

by cuddietie19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Hatfield Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2024

Kevin was very helpful friendly and had great customer service. He made the process easy without added pressure. More

by RVALENCIA6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Kevin here at Hatfield Buick GMC! We sincerely value your business and look forward to your next visit!

January 17, 2024

With out a doubt you have a world class Dealership Everyone so helpful and really nice. Sergei was so good and nice. We love our Buick Encore so much. It is so nice to drive. My wife and I thank yo More

by MARKDBENJAMIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2024

I like Hatfield Buick as they are great to purchase a vehilce from and their service department is great. It is adorable and they do great work. More

by scotth1902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 13, 2024

Great service at Hatfield. Always putting the customer first and I appreciate that through all our challenges More

by vmarshallins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 13, 2024

Excellent and helpful service staff. Alex helped me and I appreciate the level of quality work. More

by andre.bowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

January 13, 2024

Should not have charged me Ca registration, I live in Az. Not cool at all More

by Cupfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Hatfield Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (909) 793-3238 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 10, 2024

Good service. Very professional service team. All my questions answered clearly and to the point. I am very happy we have a good dealer to take our GM autos to. More

by theochesed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!

January 08, 2024

Always great service with Hatfield. Unfortunately I’m still having transmission issues and have to get my car towed in tomorrow More

by vmarshallins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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