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Hatfield Buick GMC

Redlands, CA

4.8
295 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from cars, trucks and SUVs to used and GM Certified Pre-Owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 295 reviews

June 16, 2023

All I can say is that this dealership is the best and everyone in the service department always treat me with the most respect and kindness. The work is always done great. More

by STANJASON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

Thank you so much for your positive comments about Hatfield Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

Had my canyon serviced June 5, always pleased with work the is performed. This Tim thought I was charged twice and still have received my refund. I went to Hatfield 6/9 called 6/13 was assured my refund wo More

by CALLESGKIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Hatfield Buick GMC responded

Hi! I just checked with our office and we processed the refund on Wednesday 6/14. Our bank says it takes approximately 2 days to go through. It should be showing anytime now. Please, if you don't see it, give us a call. I apologize for the inconvenience.

Jun 19, 2023 -

CALLESGKIDS responded

Thank you for your response just checked my account and refund has posted.

Jun 19, 2023 -

Hatfield Buick GMC responded

Awesome! Thank you for the update. Have a great day!

June 16, 2023

Service department is always proficient, professional, and personable and my car is always returned quickly and complete. More

by JANZARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

Janzarr, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

June 16, 2023

I have been going there for years, the customer service techs are very knowledgeable and helpful More

by BIGG5944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

Alex did a great job. Had to deal with swapping tires out. He handled it all. More

by CONTACT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

We actually have a Chevy, but tried Hatfield because they are closer to our house, and have been going to them since. The customer service is second to none, prices are reasonable for a dealer, and I know it More

by BGZDAVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

Our experience with Hatfield was great. No hassles or confusion. We were in and out really quickly. More

by pd3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

June 16, 2023

They did everything that I requested and did it quickly and correctly. I can always count on Hatfield to do the job right. More

by DNBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

The process was very easy and Rod was awesome to work with. I highly recommend this dealer. More

by KellyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 16, 2023

We have bought and many vehicles from Hatfield. Great people, good service, easy check in and check out. More

by SECATHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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