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Hatfield Buick GMC

Redlands, CA

4.7
494 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 494 reviews

May 13, 2025

This is my second purchase at this dealership, and both experiences have been an absolute pleasure! No pressure, just an honest and friendly interaction with some very personable people. The after sale exp More

by socketscrewsinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylie Hatfield
May 16, 2025 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

I usually take my truck to be serviced at Yates GMC and the service noticeably different. I had an oil change and tire rotation. Something as simple as the sticker with next oil change and mileage didn’t More

by F_verdugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Adame
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Great overall experience. Mickey was very knowledgeable, honest and helpful. The entire process was quick. More

by NICKOLDENDORF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2025

Adrian was very personable and helpful with me. The service tech also was very good in telling me how he took care of the issues. Dealership was clean and accommodating More

by GOODFAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with Adrian! Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2025

Had to bring car in for starting issues, ignition key sticking, and liftgate issues. New battery installed. Liftgate switch was off. But the struts on the liftgate were weak then and now I have to bri More

by sdsjt_smom
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (909) 793-3238.

May 07, 2025

It's so unprofessional just to pull out a nail in my car tire. So sad!!! More

by gyuko227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Such a great dealership. Very low key and low pressure. My whole experience start to finish was simple and very straightforward. Refreshing. More

by brentkeefer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

Very professional awesome work they fix my car very well within 2 days totally recommended to anyone that needs to get car fixed More

by jvmarvelous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 06, 2025

Service is always very prompt and friendly. I typically just get an oil change and have always be satisfied. More

by Jamiedupper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

May 02, 2025

They fix the vehicle the same day while I waited and no problems after words. Happy. More

by JERRYJBS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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