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Hatfield Buick GMC
Redlands, CA
559 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 559 reviews
September 01, 2025
The reason I took my vehicle in was for high voltage errors and technician said they could not find anything wrong with it but they did reset my 12 volt battery but said nothing was found to be wrong. I errors and technician said they could not find anything wrong with it but they did reset my 12 volt battery but said nothing was found to be wrong. I know they are lying and does not make me feel like I trust them. They also never added fluid to my windshield wiper and gave me a dirty car after having it for an entire week More
by mbeaman1
Verified CustomerEmployees Worked With
September 01, 2025
I had an outstanding experience purchasing my truck here! From the moment I walked in, the staff was welcoming, professional, and genuinely interested in helping me find the right vehicle. They made the enti From the moment I walked in, the staff was welcoming, professional, and genuinely interested in helping me find the right vehicle. They made the entire process smooth and stress-free, answering all my questions with patience and transparency. What really stood out was how upfront and honest they were—no pressure, no gimmicks, just great customer service. The truck I purchased was in excellent condition, exactly as described, and I couldn’t be happier with it. I highly recommend this dealership to anyone looking for a vehicle. I’ll definitely be coming back for future purchases! More
by Colleen Iardella
Employees Worked With
August 30, 2025
Not very professional! new vehicle that I brought in for an oil change and received it back and found a concern that was not there when I dropped it off. new vehicle that I brought in for an oil change and received it back and found a concern that was not there when I dropped it off. More
by STEVE@LINE2DESIGN.COM
Employees Worked With
August 30, 2025
Took a little longer than expected but thumbs up on the loaner car due to them keeping car loaner car due to them keeping car More
by ACHAVEZ2770
Employees Worked With
August 27, 2025
Always prompt & accommodating. Comfortable waiting area. Like having coffee and water available in waiting area Comfortable waiting area. Like having coffee and water available in waiting area More
by SALEXAOB
August 25, 2025
Very good job, o recommend them very much ,,I always go there, there the best around there, there the best around More
by stanaclaus
Employees Worked With
August 24, 2025
Dealer sold me dashcam but when it turned out to be bad camera they would not allow me to return it for a refund camera they would not allow me to return it for a refund More
by davidandrobin
August 23, 2025
They take a long time to repair. They tell you a date, and it doesn't work. And they don't call to let you know. Terrible service. They tell you a date, and it doesn't work. And they don't call to let you know. Terrible service. More
by beltan04
Employees Worked With
August 23, 2025
The repair you quoted $3,300 my cost was covered under warranty at another dealer ??? warranty at another dealer ??? More
by MIKEQUINTARD2
Employees Worked With
August 18, 2025
Our experience at the dealership was amazing, wonderful experience. They really make us feel like a family! experience. They really make us feel like a family! More
by ely13lopez
Employees Worked With
