Napleton Ford of Oak Lawn

The dealership's staff are friendly. They informed me about an issues that needed addressing and gave me an estimate. I really like the waiting area with it's complimentary beverages. I They informed me about an issues that needed addressing and gave me an estimate. I really like the waiting area with it's complimentary beverages. I didn't have a long wait time for my vehicle to get serviced. More

Tommy Mackey did an outstanding job ! !! Explain what I need and about the recall and the service what they will be doing and how long it will take I was very impressed pleased !! Explain what I need and about the recall and the service what they will be doing and how long it will take I was very impressed pleased More

Bill Parks was awesome. He was like a breath of fresh air. Very informative, polite with a sense of humor. Keep up the good work He was like a breath of fresh air. Very informative, polite with a sense of humor. Keep up the good work More

Service was great. Staff at the service departmentwas very helpful. They did a great job. Staff at the service departmentwas very helpful. They did a great job. More

Went in there and waited for 1 hour without anyone acknowledging me or saying anything to me acknowledging me or saying anything to me More

The dealership is in a great location. The service department is very kind and supportive The service department is very kind and supportive More

Super fast and professional. Goes above and beyond to make sure customers are completely satisfied Goes above and beyond to make sure customers are completely satisfied More

It was a very positive experience! I test drove 3 cars until settling on my choice. The salesperson was excellent in working numbers with me. She did a great job! Very personable and o I test drove 3 cars until settling on my choice. The salesperson was excellent in working numbers with me. She did a great job! Very personable and outs,easy to talk to. More

I love working with Bill Parks. He's always pleasant and helpful. The staff works quickly to get your vehicle serviced. He's always pleasant and helpful. The staff works quickly to get your vehicle serviced. More

Easy to get an appointment and nice friendly staff. Little pricey, but good service. Thanks Little pricey, but good service. Thanks More