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Hawk Ford of St. Charles
St. Charles, IL
2,844 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
Verified Customer
October 21, 2022
They were very personable. A part broke when they were repairing a safety recall and they repaired it at no charge very happy with that A part broke when they were repairing a safety recall and they repaired it at no charge very happy with that More
by RODNEY24
Employees Worked With
Steve Donovan
October 20, 2022
Seemed a little slow for just an oil change. They were busy, but seating area seems small for people waiting. They were busy, but seating area seems small for people waiting. More
by brianh3
Employees Worked With
October 20, 2022
Eric was great throughout the whole process and kept me well informed of my delivery well informed of my delivery More
by ROSAGONZALES1314
October 20, 2022
Best place on earth to buy new car or truck. Thanks again for everything. I wish you more happy clients. Thanks again for everything. I wish you more happy clients. More
by ROMAN6
October 19, 2022
It took over 1 1/2 hours for an oil change and replace cabin filter. I felt I fell through the cracks of the service department. I did reserve a service appointment but advisor could not locate it. They cabin filter. I felt I fell through the cracks of the service department. I did reserve a service appointment but advisor could not locate it. They did give a $5 off my bill for my time. More
by ALUZIN062
Employees Worked With
Unknown
October 19, 2022
They were very patient with a fist time truck buyer. Great dealership to work with. Great dealership to work with. More
by First F150
October 18, 2022
Always a pleasure to have my vehicle repaired at Hawk Ford. Wonderful technician in the shop, Jordan N. What a knowledgeable and friendly man, answered my questions and explained my vehicle needs. Ford. Wonderful technician in the shop, Jordan N. What a knowledgeable and friendly man, answered my questions and explained my vehicle needs. More
by OJULZ
October 17, 2022
My oil maintenance light was not reset. I was told my power steering was leaking but fluid levels were fine. I took for second opinion and was told power steering was not leaking. No menti I was told my power steering was leaking but fluid levels were fine. I took for second opinion and was told power steering was not leaking. No mention was made regarding tires approaching replacement need but than after visit I received email indicating I needed to schedule appointment for them. We have always been highly satisfied with Hawk service so I will return and hope this was a one time issue. More
by taft115
Employees Worked With
Not sure who rep was
