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Hawk Ford of St. Charles
St. Charles, IL
2,760 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,760 reviews
August 27, 2022
Steve is the best guy every time I come into the service department he helps me and is always pleasant it has all the answers department he helps me and is always pleasant it has all the answers More
by TCMSJANITORIAL
Verified CustomerEmployees Worked With
August 27, 2022
Steve Schaub consistently runs a service department that is forward with information and are professional at all times. Have been bringing my trucks here for years is forward with information and are professional at all times. Have been bringing my trucks here for years More
by jkgrossi0
August 26, 2022
Took all day to do front brakes. I already spoke to someone about this but you're asking me again. I already spoke to someone about this but you're asking me again. More
by Joe
August 26, 2022
Service was quick. The tech was professional. The experience was above average. Glad to be with Hawk The tech was professional. The experience was above average. Glad to be with Hawk More
by DEPADOO
Employees Worked With
August 25, 2022
I had a very pleasant experience the day I had service on my car. Steve was helpful and friendly. my car. Steve was helpful and friendly. More
by JSCHWD
Employees Worked With
August 24, 2022
Efficient and thorouhgh. The Service Desk was on point and most helpful. The look into the details of what is on Ford Recall and what is covered under Extended Warranty co The Service Desk was on point and most helpful. The look into the details of what is on Ford Recall and what is covered under Extended Warranty coverage. More
by ERIC_SMTH
Employees Worked With
August 24, 2022
There was a bit of a wait but I had great service. No complaints about my visit. No complaints about my visit. More
by MIZZIE78
Employees Worked With
August 24, 2022
Did not have me down for the appointment I made. Took longer to align the tires than it took to install them. My car was ready but had to wait an additional 45 minutes for PAPERWORK to be completed. Took longer to align the tires than it took to install them. My car was ready but had to wait an additional 45 minutes for PAPERWORK to be completed. More
by RNUXOLL
Employees Worked With
Connor Brown
August 22, 2022
Everything was quick. I know they are at the mercy for Ford plants and this is mostly on Ford...they must develop a better system for tracking orders. I know they are at the mercy for Ford plants and this is mostly on Ford...they must develop a better system for tracking orders. More
by SMROSS0
