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Hawk Ford of St. Charles
St. Charles, IL
2,847 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,847 reviews
Verified Customer
October 04, 2022
It was a good buying experience. Would come again in future for next vehicle purchase Would come again in future for next vehicle purchase More
by LES.CH
Employees Worked With
October 04, 2022
I was there for a recall. They gave me an appointment in a few days and did the job in just one hour . All were friendly and courteous. They gave me an appointment in a few days and did the job in just one hour . All were friendly and courteous. More
by ALICETINNES
Employees Worked With
I don’t know anyone’s named.
October 04, 2022
Very good experience, set up to drop off my care early and it was finished it a timely fashion and it was finished it a timely fashion More
by MTIMES4
Employees Worked With
September 27, 2022
Clean waiting room and knowledgeable but they called me 3 times after my car was in the shop to tell me additional problems that my car had and to add to the price that I was quoted. As a single woman, I fe times after my car was in the shop to tell me additional problems that my car had and to add to the price that I was quoted. As a single woman, I felt like I had no option but to believe them and OK the procedures. There was no way to confirm that my car indeed had these issues and given the fact that I needed my car asap, I had no choice but to say go ahead. Once I got back to the dealership, I had to wait 20 minutes for the staff to find the paperwork on my car. Just little issues but wish they could have been avoided. More
by mdgayton
Employees Worked With
September 27, 2022
Went in for a OGF and then had to get my lug nits replaced, due to some potential rusting issues. Took a tad longer than expected, but it got done. replaced, due to some potential rusting issues. Took a tad longer than expected, but it got done. More
by MTIMES4
September 25, 2022
Thank you for delving into my little intermittent condition once again, Steve and Monique. Ido appreciate it. condition once again, Steve and Monique. Ido appreciate it. More
by ERIC.LAMBERT47
September 23, 2022
Bill was great to work with! The dealership honored our agreed price after a 6 month wait for my vehicle. Very happy with the entire experience. No pressure and no gimmicks. Woul The dealership honored our agreed price after a 6 month wait for my vehicle. Very happy with the entire experience. No pressure and no gimmicks. Would buy from them again in a heartbeat! More
by JESSE M
