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Hawk Ford of St. Charles
St. Charles, IL
2,794 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,794 reviews
April 28, 2022
Write up people were great to deal with. Service done in timely manner. No extra stuff Service done in timely manner. No extra stuff More
by brettmilo
Verified Customer
April 28, 2022
Great experience start to finish! Nick was very easy to work with and answered all my questions! Told me what would happen when the parts come in an was very knowledgeable and profess Nick was very easy to work with and answered all my questions! Told me what would happen when the parts come in an was very knowledgeable and professional! More
by Dan crull
Employees Worked With
Nick
April 28, 2022
Good communication. Easy process. Good dealership. Will use for all oil changes and works packages. Thanks! Easy process. Good dealership. Will use for all oil changes and works packages. Thanks! More
by CJURZEC
Employees Worked With
April 28, 2022
The staff and employees are friendly and knowledgeable. Everyone was helpful. The service was on time. Everyone was helpful. The service was on time. More
by ELGARS
April 28, 2022
I just recently bought my brand new vehicle from Hawk Ford. What I will say is, excellent service, super kind staff, no markups or trickery. Best experience I’ve ever had buying a car. Would recommend th Ford. What I will say is, excellent service, super kind staff, no markups or trickery. Best experience I’ve ever had buying a car. Would recommend them HIGHLY. More
by RJ1101
April 27, 2022
Very helpful and informative sales process. Nick knew all the details about the car I test drove, showing off all the features. Nick knew all the details about the car I test drove, showing off all the features. More
by JELLO725
April 27, 2022
No good answers for the communivpcation technology failures on an Escape less than 6 months old. Alls not returned, the service advisor doesn’t work here anymore. They haven’t given up yet, but I’m r failures on an Escape less than 6 months old. Alls not returned, the service advisor doesn’t work here anymore. They haven’t given up yet, but I’m ready to give up on them soon if they can’t make this right. More
by MIKE60174
April 26, 2022
Steve was very helpful and explained the recall notice and what needed to be done. He estimated approximately two hours to do the job and he was right! and what needed to be done. He estimated approximately two hours to do the job and he was right! More
by ACMEBUSH
Employees Worked With
April 26, 2022
Great dealership to deal with. Have bought multiple cars from them. Owners are very kind Have bought multiple cars from them. Owners are very kind More
by STEVEGFOTOS
Employees Worked With
