
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Everyone was very friendly Oil change was fast and effective! Love the new building they’re in now. effective! Love the new building they’re in now. More
Fas and friendly staff. Brought my car in for trans issues, none where found but brought it back the next day for new tires. Friendly mechanics and staff! Highly recommend. Brought my car in for trans issues, none where found but brought it back the next day for new tires. Friendly mechanics and staff! Highly recommend. More
Great dealership ,so glad they are in St Charles. They are friendly ,and have great service. I needed a new battery,they replaced it and I was out of there in no time. I would recommend them to friend They are friendly ,and have great service. I needed a new battery,they replaced it and I was out of there in no time. I would recommend them to friends. I will be going back for any car needs. More
I brought my F150 in for a reprogram And the service manager told me it would be about one hour and it only took about 30 minutes I was pretty happy manager told me it would be about one hour and it only took about 30 minutes I was pretty happy More
I have my truck in twice for an oil leak that was between oil pan and engine block. Every time I got the truck back within a month I would see it leaking in the same spot again. So going for third time Steve oil pan and engine block. Every time I got the truck back within a month I would see it leaking in the same spot again. So going for third time Steve looked into the problem and found out the engine block was warped and had a new one ordered and installed. More
I would recommend Hawk Ford, dropped my truck off the night before and got a call the next day for confirmation of services needed and also got a difficult dent removed. Vehicle surfaces were protected v night before and got a call the next day for confirmation of services needed and also got a difficult dent removed. Vehicle surfaces were protected very nicely More
They didn’t take care of the problem I had my truck is still doing the same thing still doing the same thing More
Friendly team set expectations and met them. Work was done on time and the care was ready when I returned. I definitely trust them with all of my repair work. Work was done on time and the care was ready when I returned. I definitely trust them with all of my repair work. More
The service team lead by Steve are very helpful and friendly. I needed to get to work and they were quick to say not a problem let us get you there. I will continue to bring my vehicles there for servi friendly. I needed to get to work and they were quick to say not a problem let us get you there. I will continue to bring my vehicles there for service. More
I was recommended to this dealership by a friend, I had scheduled an oil change and to see if am part of a recall. I don’t know if they were short staffed but it was chaos, an hour passed and my car was in scheduled an oil change and to see if am part of a recall. I don’t know if they were short staffed but it was chaos, an hour passed and my car was in the same spot as where I left it, they mixed up cars and my car was supposed to be seen and they assigned it to another. They couldn’t even tell me if my car was part of a recall. They rectified it by not charging me for a tire rotation, but I won’t be going back. More