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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,799 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,799 reviews

March 03, 2022

Everyone was very friendly Oil change was fast and effective! Love the new building they’re in now. More

by TERRIDERINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
March 03, 2022

Fas and friendly staff. Brought my car in for trans issues, none where found but brought it back the next day for new tires. Friendly mechanics and staff! Highly recommend. More

by pimpjuicegrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko, Pete
March 03, 2022

Great dealership ,so glad they are in St Charles. They are friendly ,and have great service. I needed a new battery,they replaced it and I was out of there in no time. I would recommend them to friend More

by Maryann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
March 02, 2022

I brought my F150 in for a reprogram And the service manager told me it would be about one hour and it only took about 30 minutes I was pretty happy More

by JOHNFORSYTHE.JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

I have my truck in twice for an oil leak that was between oil pan and engine block. Every time I got the truck back within a month I would see it leaking in the same spot again. So going for third time Steve More

by BOBMURRAY1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

I would recommend Hawk Ford, dropped my truck off the night before and got a call the next day for confirmation of services needed and also got a difficult dent removed. Vehicle surfaces were protected v More

by DSREENAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

They didn’t take care of the problem I had my truck is still doing the same thing More

by JDW8308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Staub
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

Friendly team set expectations and met them. Work was done on time and the care was ready when I returned. I definitely trust them with all of my repair work. More

by msmith0218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
March 01, 2022

The service team lead by Steve are very helpful and friendly. I needed to get to work and they were quick to say not a problem let us get you there. I will continue to bring my vehicles there for servi More

by SHAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

I was recommended to this dealership by a friend, I had scheduled an oil change and to see if am part of a recall. I don’t know if they were short staffed but it was chaos, an hour passed and my car was in More

by gallagherized
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Staub
2.0
This rating includes all reviews, with more weight given to recent reviews.
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