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Hawk Ford of St. Charles
St. Charles, IL
2,806 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
January 14, 2022
Steve in service was great. He pointed out what repairs are due in the future. Out in under an hour. Thanks are due in the future. Out in under an hour. Thanks More
by KEITH_KLSUPPLY
Verified CustomerEmployees Worked With
January 14, 2022
Steve in service is great. No loaner vehicle made it very difficult, especially for recall service. Ford should provide a vehicle. difficult, especially for recall service. Ford should provide a vehicle. More
by MORVICE
Employees Worked With
January 13, 2022
Kirk was easy to work with and was low pressure. Showed me 3 vehicles that would work for me and we were able to work out a great deal on the one I liked. me 3 vehicles that would work for me and we were able to work out a great deal on the one I liked. More
by kb356
Employees Worked With
Other Employees :
Paul Kalamaris, Andrew Munson
January 13, 2022
The service received was the worst I have ever experienced, regardless of the product involved. 3-4 months is excessive in anyone's estimation and that does not include the previous 2 months for t experienced, regardless of the product involved. 3-4 months is excessive in anyone's estimation and that does not include the previous 2 months for the same issue. More
by CREISING
January 12, 2022
Timely delivery for repair and good communication with dealer,Insurance rep and myself. Satisfied with repair. dealer,Insurance rep and myself. Satisfied with repair. More
by DEBBIE.KINLEN
Employees Worked With
January 12, 2022
The night before I tried to set an appointment for the The night before I tried to set an appointment for the next morning but the website indicated they would not have any openings for another two weeks. The night before I tried to set an appointment for the next morning but the website indicated they would not have any openings for another two weeks. I took chance and dropped my F150 off the next morning for a coolant leak. I was told the service department has been busy and didn't know when they would be able to look at my truck. They called me later that morning and told me they found my water pump went out. Didn't know if they had the parts but would get back to me. They found the parts and was able to repair my truck the same day. Great Job Hawk!! More
by baley6n299
Employees Worked With
January 12, 2022
Provided good customer service and the maintenance that was needed was done in a timely matter. was needed was done in a timely matter. More
by jposborn90
January 12, 2022
Staff at truck service Department very professional and helpful, we take all out fleet to this location for regular maintenance.... The price is just right better than those "quick service" places... helpful, we take all out fleet to this location for regular maintenance.... The price is just right better than those "quick service" places... More
by GLUNA0
Employees Worked With
January 11, 2022
Once a deal was agreed upon, the paperwork process went very smoothly. I was happy with the turn around time in finance. the team was very professional. My vehicle was sparkling very smoothly. I was happy with the turn around time in finance. the team was very professional. My vehicle was sparkling More
by STHOMAS16
