Back

Hawk Ford of St. Charles

St. Charles, IL

4.7
2,805 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Contact Dealership

2525 E Main St

St. Charles, IL

60174

Directions

By Type

Showing 2,805 reviews

November 08, 2021

H h h h h h h h j j h j unknown. In. Bmmb More

by tkarr28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

I was in early and was immediately taken care of. Very pleasant people at quick lube. More

by JSMATENKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Nov 09, 2021 -

Hawk Ford of St. Charles responded

Thank you for the review! Glad to hear your experience in our Quick Lane was pleasant. We hope to see you again for future service needs!

November 08, 2021

The staff were very friendly and helpful. Chuck was very understanding and called to have my rental car returned from there. More

by MAPOWELL001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas Sladek, Chuck Pezzuto, Andrew Munson
Nov 09, 2021 -

Hawk Ford of St. Charles responded

Thank you for the review! It is great to hear you had friendly and helpful experience at Hawk Ford in St. Charles. Keep us in mind for future sales and service needs!

November 05, 2021

All sales representatives acted in a professional and friendly manner. My online purchase was a pleasant experience. Arranged attractive financing for the purchase and delivery for me as I am out of stat More

by JAMES_JETTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlegel, Dianna Molina (Hawk Nissan)
Nov 09, 2021 -

Hawk Ford of St. Charles responded

James, thank you for the review! We enjoyed doing business with you too! It is great to hear that you had a professional and friendly experience online. Keep us in mind for future vehicle needs, when possible, knowing you are out of state!

November 05, 2021

Got the work done on price and before time. No inconvenience to us at all. More

by DAWLEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel, Scott Cheperka
Nov 09, 2021 -

Hawk Ford of St. Charles responded

Thank you for the review! Glad to hear the work was done efficiently. Come back and see us again!

November 05, 2021

Steve in service is great. Always easy to get a hold of and super honest! More

by MKN8632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Hawk Ford of St. Charles responded

Thank you for the review, Steve is great! Glad you had a positive experience in our service department. Come back and see us again!

October 28, 2021

Another great experience! Chris was amazing, extremely detailed in covering the vehicle features. THANK YOU More

by MIKE@KCLANDMAT.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Nov 09, 2021 -

Hawk Ford of St. Charles responded

Thank you for the review! Glad you had another great experience with Chris. Please come back and see us for future sales or service needs.

October 28, 2021

Somewhat dysfunctional model. Brought my truck in for scheduled oil change and they sent me to Quickchange (which is a separate service center within the same building). I asked if they checked for other More

by TIM.LYNCH99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with.
Oct 29, 2021 -

Hawk Ford of St. Charles responded

Tim, We appreciate your honest feedback. It is important to us that we go above and beyond for all of our customers and we are more than happy to clarify any concerns you have after visiting our service department. At your earliest convenience please reach out to our Customer Relations Manager, Erin Brown, at (630) 584-1800 x.833 and we'll do our best to make things right. We hope to hear from you soon.

October 27, 2021

Great visit for scheduled maintenance. I gave only used Hawk service team for work on my 2017 Expedition. Always courteous and willing to answer any questions I have had. I would most certainly recommend H More

by KMAC195623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Nov 09, 2021 -

Hawk Ford of St. Charles responded

Thank you for the review & recommendation! Our number one priority is customer satisfaction - it is great to hear our team is always able to be efficient, courteous and answer your questions. We will see you again at your next visit!

October 23, 2021

Friendly and efficient customer service with a smile and done when promised definitely will be back More

by blucobra76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Innocanti, Steve Kershaw
Nov 09, 2021 -

Hawk Ford of St. Charles responded

Thank you for the review! Great to hear that you had friendly and efficient service at Hawk Ford in St. Charles. We look forward to seeing you again!

...
174
...