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James Smith
James Smith at Hawk Ford of St. Charles
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James Smith

Commercial Sales Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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5 Reviews

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5 Reviews

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5 Reviews of James Smith

January 22, 2023

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Employee Rating

The sales team went out of their way to make sure I got the vehicle I wanted. Great customer service ! More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Krueger , Andrew Munson

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Mar 02, 2023

Hawk Ford of St. Charles responded

Hi Jim, we are happy we could make your experience a positive one! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care! Thank you for your business, we appreciate you as a Hawk customer!

January 04, 2023

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James made the process of buying a new car enjoyable. No problems at all. Would recommend buying from James. More

by TROYK0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Munson

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Jan 06, 2023

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

May 19, 2022

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Employee Rating

I have a gap on the bottom of the windshield to the tray that covers the wiper motor. You were to call back with a welt that is missing. I'm still waiting. Soon You will be off the hook for responsibilit More

by BRUCEWBENSON1124
Recommend Dealer
No

Other Employees Tagged: Gus Babalis, John Hartgenbush, Steve Staub, Andrew Kreatsoulas, Jessica Vida , Patrick Hertel, Paul Kalamaris

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May 21, 2022

Hawk Ford of St. Charles responded

Hi Bruce, My name is Jessica, I am the Customer Relations Manager at Hawk Ford in xx. Charles. I just spoke with Nick, our Service Advisor, and I understand we were able to get you in and your vehicle taken care of. I apologize for the wait and any inconvenience on our end with communication. I have shared your feedback with our Management team as our goal is complete customer satisfaction. If there is anything else I can do for you, do not hesitate to contact me directly at 630-584-1800 ext. 830, I am happy to assist! Thank you for being a Hawk customer! We appreciate you! Jessica Born Customer Relations Manager Hawk Ford of xx. Charles 630-584-1800 ext. 830

October 28, 2021

Dealership Rating

Another great experience! Chris was amazing, extremely detailed in covering the vehicle features. THANK YOU More

by MIKE@KCLANDMAT.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Krueger , Andrew Munson

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Nov 09, 2021

Hawk Ford of St. Charles responded

Thank you for the review! Glad you had another great experience with Chris. Please come back and see us for future sales or service needs.

April 08, 2020

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Smooth sales transaction with James Smith James is great to work with. This was the second truck I purchased from him iin the last few years Transactions are always fair, quick and seemless. More

by kurt17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Apr 14, 2020

Hawk Ford of St. Charles responded

Kurt17, our Staff works hard to go the extra-mile for our valued guests! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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