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Hawk Ford of St. Charles
St. Charles, IL
2,767 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,767 reviews
February 26, 2021
Great group, answered my questions about oil for my new vehicle and found my missing Ford points sales could not account for. Points saved me money for future services. vehicle and found my missing Ford points sales could not account for. Points saved me money for future services. More
by GIZMO54B
Verified CustomerEmployees Worked With
Patrick Hertel, Zack Innocanti, Scott Cheperka
February 24, 2021
Bought a new Edge. Couldn’t be happier. It’s a pleasure to buy a car in a no high pressure relaxing atmosphere. A special thanks to Kirk Brown for schooling me on all the high tech features. Thank again. to buy a car in a no high pressure relaxing atmosphere. A special thanks to Kirk Brown for schooling me on all the high tech features. Thank again. More
by PMORRIS692
February 22, 2021
The truck service team were all professional and took good care of our vehicle maintenance. Great team to work with. I will be back. Thanks good care of our vehicle maintenance. Great team to work with. I will be back. Thanks More
by kelly.walls
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
February 19, 2021
Needed 4 F250s in a short timeframe and the team came through in making it happen. I found them online and they made it very easy to do business and make a good deal. I had several questions and they m through in making it happen. I found them online and they made it very easy to do business and make a good deal. I had several questions and they more than willing to take the time I needed to make sure we were getting what we needed. Thanks! More
by KRHOADS0
February 18, 2021
The gentleman at the desk was very pleasant and knowledgeable. Excellent customer service. With no appointment, I was taken care of immediately. Thank you Steve. knowledgeable. Excellent customer service. With no appointment, I was taken care of immediately. Thank you Steve. More
by COOLETTE1833
Employees Worked With
Patrick Hertel
February 18, 2021
Guys in the HD truck service/sales building are top notch. You better do everything you can to keep them till they collect social security. notch. You better do everything you can to keep them till they collect social security. More
by BLUDTRL
Employees Worked With
Jim, Zack Innocanti, Scott Cheperka
February 16, 2021
This was my best visit here. I brought my car in for an oil change and possibly getting a TSB done. Kyle wasn’t familiar with the TSB on my Fusion Hybrid but said he would check on it. I went to breakfast, oil change and possibly getting a TSB done. Kyle wasn’t familiar with the TSB on my Fusion Hybrid but said he would check on it. I went to breakfast, and a short while later Kyle called me and got both things completed. That’s good service. More
by skoli95
Employees Worked With
Kyle
February 16, 2021
If your looking for professional, honest dealership and looking for a particular vehicle and price, Hawk Ford would be the ideal dealership to do business with. looking for a particular vehicle and price, Hawk Ford would be the ideal dealership to do business with. More
by phill
February 12, 2021
Kirk Brown gave me a fair deal on the purchase price. No games was in and out without any crap. It was a better experience then some of the other ford dealerships I went to. games was in and out without any crap. It was a better experience then some of the other ford dealerships I went to. More
by KEN93
Employees Worked With
February 11, 2021
Steve Staub kept me informed about what was being done with my car, and everything was done on time. Everyone I came in contact with was courteous and helpful. with my car, and everything was done on time. Everyone I came in contact with was courteous and helpful. More
by mrlucky88
Employees Worked With
Other Employees :
The gentleman, Pierre, who drove me home and picked me up the next day was courteous and very kind to me.
