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Hawk Ford of St. Charles
St. Charles, IL
2,767 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,767 reviews
January 26, 2021
We found a vehicle online. Went in for a test drive and walked out with a truck. They were quick, easy, no pressure and worked with us. I would highly recommend them to anyone. walked out with a truck. They were quick, easy, no pressure and worked with us. I would highly recommend them to anyone. More
by VLEIBY3
Verified CustomerEmployees Worked With
Andrew Munson
January 26, 2021
Steve Staub always takes good care of me and my truck. He is helpful without being pushy and selling me crap I don't need. Easy drop off, quick assessment of my truck's issues and fixed in rapid fashion at is helpful without being pushy and selling me crap I don't need. Easy drop off, quick assessment of my truck's issues and fixed in rapid fashion at a reasonable cost. What more could I ask for? And, the cashier was also quick and responsive not making me wait when I picked it up. Five stars all around. More
by Koonce722
Employees Worked With
January 25, 2021
Thanks to Steve Kershaw for getting me in and having my car fixed the same day without an appointment, I can always count on Hawk Ford, car fixed the same day without an appointment, I can always count on Hawk Ford, More
by GOLDENS3
January 22, 2021
Great service, very organized process. I scheduled all the services online and they went flawlessly. The gentleman in the quick lane is very helpful and goes above and beyond his duty. Thank you the services online and they went flawlessly. The gentleman in the quick lane is very helpful and goes above and beyond his duty. Thank you More
by CARMEN.SAMMAURO
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
January 21, 2021
The Truck Center is A+. We always have top notch, knowledgeable service. Scott knows who we are & our vehicle immediately when we call; Great Feeling knowledgeable service. Scott knows who we are & our vehicle immediately when we call; Great Feeling More
by scubachik2
Employees Worked With
Scott Cheperka
January 20, 2021
Did not agree with salespeople PUSHING customers on repairs. I almost told customers that I have a guy who will do your repairs for half the price repairs. I almost told customers that I have a guy who will do your repairs for half the price More
by WAYNERABE621
Employees Worked With
Patrick Hertel, Zack Innocanti
January 20, 2021
Kirk Brown was great. Friendly, very knowledgeable, and not pushy. He had warmed up the car we wanted to see and it had it ready and running for us when we arrived! And the financing was very quick. not pushy. He had warmed up the car we wanted to see and it had it ready and running for us when we arrived! And the financing was very quick. More
by DAVESNODGRASS1
January 17, 2021
Used the Quick lane for an oil change and tire rotation. I arrived handed over my keys and the car was quickly attended to. I was out the door in 1/2 hour. And the cost was covered with Ford Pass rewards I arrived handed over my keys and the car was quickly attended to. I was out the door in 1/2 hour. And the cost was covered with Ford Pass rewards. Very pleased with whole experience. More
by pbcul8r
Employees Worked With
Zack Innocanti
January 17, 2021
I was ready to purchase a vehicle from Hawk Ford and before signing paperwork I backed out of the deal because I changed my mind. Hawk Ford worked diligently to get the vehicle that I requested. I was r before signing paperwork I backed out of the deal because I changed my mind. Hawk Ford worked diligently to get the vehicle that I requested. I was really surprised how fast they made it happen. They didn’t complain about having to go the extra mile for me. They definitely earned my business. More
by BIGGFERG
January 16, 2021
Eric and Bill did a great job. I was very pleased with the level of service and cooperation we received. The most difficult part of the entire process was writing this review. What can I say but, "Well do the level of service and cooperation we received. The most difficult part of the entire process was writing this review. What can I say but, "Well done!" More
by RUDYLANG3
Employees Worked With
Other Employees :
Andrew Munson
