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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,761 reviews

December 24, 2020

The team at Hawk Ford are always a pleasure to work with. I've been a repeat customer for years and will definitely return when in the market for another vehicle. Another happy customer! A+++ More

by BRIAN@ACGROUP.WS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Dec 27, 2020 -

Hawk Ford of St. Charles responded

Hello , we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

December 23, 2020

I've dealt with this Ford dealership for well over six years and have had nothing but good experiences with the sales and service departments. More

by MCRUM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

December 23, 2020

Ed is an outstanding mechanic and also a super nice guy! Always trust him to do superior work👍, very knowledgeable and explains everything to us More

by jamace2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Spaargaren
Dec 27, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 23, 2020

The Hawk Ford team went above and beyond with our commercial vehicle purchase. The team is incredibly courteous and professional. We look forward to continuing to build a relationship with them! I hi More

by RMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Dec 30, 2020 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 23, 2020

A very smooth and relaxed negotiation process.Eric and A very smooth and relaxed negotiation process. Eric and Andrew were easy and enjoyable to deal with. No pressure. Car delivery was thorough yet qui More

by PWHALEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Hawk Ford of St. Charles responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

December 22, 2020

Great fast friendly service for a quick oil change. Was glade I could get a diesel oil change and not have to go to their fleet services More

by eric.lyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cheperka
Dec 28, 2020 -

Hawk Ford of St. Charles responded

Hello Eric, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Hawk Ford of xx. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

December 22, 2020

My husband and I had a great experience at Hawk Ford in St. Charles! As quick and painless as car buying can be! 2 thumbs up! More

by CLA1479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff
Dec 30, 2020 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

December 21, 2020

Quick Lane Service oil change was done pretty fast. Only comment is my paperwork indicated the wrong oil was used for my F150. When questioned why it was listed that way, I was told it was a computer error More

by ADSBNSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Johansmeyer
Dec 27, 2020 -

Hawk Ford of St. Charles responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 18, 2020

Kirk Brown great job working with me thru entire process ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by GARY.CAMPANA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Dec 22, 2020 -

Hawk Ford of St. Charles responded

Hello Gary, we are happy we could make your experience a positive one! It is great to hear our Staff took such great care of you! We hope to see you here again!

December 16, 2020

Took almost 2 hours to have oil changed and tires rotated. Employees at the counter did not wear their masks a lot of the time. More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall the names
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