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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
November 17, 2020
I came in for an oil change and basic look-over. As I am a short person, I was delighted that when I got back into my car that the mirrors and seat placement were in the same positions as when came I came. a short person, I was delighted that when I got back into my car that the mirrors and seat placement were in the same positions as when came I came. More
by JBLASUR
Verified CustomerEmployees Worked With
I don't recall seeing the person's name.
November 17, 2020
After corresponding with the dealership via text, we were able to come up with a deal. When I arrived, the vehicle I selected was out in front and waiting for me. The sales, service and finance manager wer able to come up with a deal. When I arrived, the vehicle I selected was out in front and waiting for me. The sales, service and finance manager were all great to work with. No stress. More
by CARRIE.SAVIGNAC
November 17, 2020
Another productive visit, follow up to an open item. Resolved. Thx Steve S. I can always trust that you will treat my wife well and with respect. I know as a 'car-guy' I'm probably at the top of th Resolved. Thx Steve S. I can always trust that you will treat my wife well and with respect. I know as a 'car-guy' I'm probably at the top of the picky spectrum. More
by USAFSPVET
Employees Worked With
November 17, 2020
Very helpful and knowledgeable staff. It was a very positive experience. Car was COVID protected. Car was very cleaned after service. All staff wore masks positive experience. Car was COVID protected. Car was very cleaned after service. All staff wore masks More
by debpar8156
Employees Worked With
November 16, 2020
Service was fast and very polite. The waiting area was very clean. Had no wait at all for my oil change. Great experience will definitely be back very clean. Had no wait at all for my oil change. Great experience will definitely be back More
by STAVROS607
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
November 14, 2020
They came out ready to make a deal and secure the sale. The vehicle I wanted was not on the lot so they found on that matched my specifications within a hundred miles in a day or so. The vehicle I wanted was not on the lot so they found on that matched my specifications within a hundred miles in a day or so. More
by ALLMYSTUFFGOESHERE
Employees Worked With
November 14, 2020
Love my new car and had a great experience buying it. Ian did a super job and we would definitely recommend Hawk Ford of St Charles! did a super job and we would definitely recommend Hawk Ford of St Charles! More
by SCMP1401
Employees Worked With
Other Employees :
Ian, Kayla both were great!, Andrew Munson
November 14, 2020
My experience was great. They allowed me to take the truck home for a few hours to test drive on my own. No pressure sales and worked with me the whole time. I will take my truck there for service and t truck home for a few hours to test drive on my own. No pressure sales and worked with me the whole time. I will take my truck there for service and trust Hawk Ford! More
by ADAM.LEROY89
November 14, 2020
The work was great they did a really nice job treating the battery terminals. I only wish the mask wearing had been better by the clerk and one patron. the battery terminals. I only wish the mask wearing had been better by the clerk and one patron. More
by concourse14scott
Employees Worked With
Zack Innocanti
November 13, 2020
Chris and Jeff were fantastic people to work with in my purchase. Both were very knowledgeable and helpful. It made a very expensive purchase easier Thank you to both of them purchase. Both were very knowledgeable and helpful. It made a very expensive purchase easier Thank you to both of them More
by DAN.FOCHT1961
