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Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,786 reviews
October 26, 2020
They did not fix the problem. We asked them to change the brake rotors because they were warped and damaged. A hawk Ford did was grind them down and slap them back on. brake rotors because they were warped and damaged. A hawk Ford did was grind them down and slap them back on. More
by PGIESLE
Verified CustomerEmployees Worked With
October 23, 2020
The best car purchase experience in all of fox valley. Have bought 11 cars (work and personal) in the last 5 years. I can not wait to by the next one from Chris at Hawk Ford.... Have bought 11 cars (work and personal) in the last 5 years. I can not wait to by the next one from Chris at Hawk Ford.... More
by RHAYES6
October 22, 2020
I followed Kirk Brown here many years ago......because I trust him.....and thereby Hawk Ford. Steve and Steve in the service department have always done what is best for ME when making decisions about what trust him.....and thereby Hawk Ford. Steve and Steve in the service department have always done what is best for ME when making decisions about what work needs to be done on our vehicles, And the quality of service work is the best! Rich Brennan More
by DIVEBRENNAN
October 21, 2020
eric our salesperson was great.He was going all out to eric our salesperson was great. He was going all out to get what my husband wanted. The right truck size color and the service all the way around wa eric our salesperson was great. He was going all out to get what my husband wanted. The right truck size color and the service all the way around was great More
by BLUEMISTB2
October 20, 2020
Exceptional service as usual. Thorough explanations for why and what needed to be completed. Truck is running amazing after appointment. Quality effort and excellent customer service why and what needed to be completed. Truck is running amazing after appointment. Quality effort and excellent customer service More
by JRMYERS1717
Employees Worked With
Zack Innocanti
October 19, 2020
The Quick Lane service was comprehensive and expert, and my wait was less than 45 minutes. I was entirely satisfied with the quality and timeliness of Hawk's service. my wait was less than 45 minutes. I was entirely satisfied with the quality and timeliness of Hawk's service. More
by DMOR2
Employees Worked With
Scott Cheperka
October 19, 2020
Hawk Ford leads the way in service from start to finish. They have an intuitive online schedule system, take care of the issue and then let you know when it is done. They have an intuitive online schedule system, take care of the issue and then let you know when it is done. More
by matchett.lindsay
Employees Worked With
October 19, 2020
Very satisfied with the service, and the friendly and helpful staff. Work was done on time and I am very satisfied with the total experience. helpful staff. Work was done on time and I am very satisfied with the total experience. More
by akobler
Employees Worked With
October 19, 2020
You can’t make an appointment for simple oil change. First come first served. I was told 45 minutes when I arrived...couldn’t leave and come back in 30-40 minutes. Had to sit and wait First come first served. I was told 45 minutes when I arrived...couldn’t leave and come back in 30-40 minutes. Had to sit and wait More
by ROD_SOWDERS
Employees Worked With
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