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Hawk Ford of St. Charles
St. Charles, IL
2,781 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,781 reviews
September 10, 2020
Great customer service! The team got the vehicle in and out in a timely manner. The ride to and from was appreciated. Great job! The vehicle was repaired and is safe out in a timely manner. The ride to and from was appreciated. Great job! The vehicle was repaired and is safe More
by Jennifersav
Verified CustomerEmployees Worked With
Patrick Hertel, Zack Innocanti
September 09, 2020
Every time I go there I have to remind them the details of my vehicle, and it’s always a different price and I order the works every time. they always forget the def and to check the fluids. of my vehicle, and it’s always a different price and I order the works every time. they always forget the def and to check the fluids. More
by GERALDCULP
Employees Worked With
Not sure
September 08, 2020
They did a great job fixing my moonroof It took longer than expected but very happy with the work. My extended warranty came it handy. than expected but very happy with the work. My extended warranty came it handy. More
by jgriff1281
Employees Worked With
September 08, 2020
To whom it may concern My name is Maria Mercado we To whom it may concern My name is Maria Mercado we purchased a vehicle from Nisan. Ben the sale person did a great job to hep us to got a great Ca To whom it may concern My name is Maria Mercado we purchased a vehicle from Nisan. Ben the sale person did a great job to hep us to got a great Car More
by MARIA.MERCADO
Employees Worked With
Ben
September 04, 2020
Well done, my truck was clean and well performed maintenance. Fast service on the quick lane, and the quality of the work was high. I appreciate the care given to my vehicle. maintenance. Fast service on the quick lane, and the quality of the work was high. I appreciate the care given to my vehicle. More
by LMIHALIK
Employees Worked With
Zack Innocanti
September 04, 2020
It was a very pleasant experience. Bob my Salesman was awesome as was Andrew the Manager. The finance process was extremely quick and easy. Overall a great experience!!! awesome as was Andrew the Manager. The finance process was extremely quick and easy. Overall a great experience!!! More
by MSMARQUIS1
September 04, 2020
Friendly, patient, and knowledgeable. Hands down the best dealer around. They took the time to put my wife and I in a brand new car when other dealers wouldn't even try. best dealer around. They took the time to put my wife and I in a brand new car when other dealers wouldn't even try. More
by Blackhawk15
September 03, 2020
great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great More
by BAK6040
Employees Worked With
great great
September 03, 2020
I chose to buy my new truck at Hawk Ford. I worked with salesman Bill Wackerlin. He was very helpful, not pushy, and was able to get me in the truck I wanted at a price I was comfortable with. What more ca salesman Bill Wackerlin. He was very helpful, not pushy, and was able to get me in the truck I wanted at a price I was comfortable with. What more can you ask for? More
by CHRIS L.
September 03, 2020
Great experience. Went in, told Kirk what I wanted, what my budget was, and what I wanted to look at. He immediately knew what was going to fit for me and from start to finish the entire experience was wond my budget was, and what I wanted to look at. He immediately knew what was going to fit for me and from start to finish the entire experience was wonderful. More
by SCPD332
