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Hawk Ford of St. Charles
St. Charles, IL
2,839 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,839 reviews
June 11, 2020
Excellent service! Came in w/o an appointment and was treated like royalty. Problem was repaired and communication throughout the process could not have been better. treated like royalty. Problem was repaired and communication throughout the process could not have been better. More
by gstinsa
Verified CustomerEmployees Worked With
June 10, 2020
prompt and efficient. Service for my Ford Escape was fast and efficient. Patrick explained the work that was completed with a transmission flush that was recommended at 30, Service for my Ford Escape was fast and efficient. Patrick explained the work that was completed with a transmission flush that was recommended at 30,000 miles. More
by TJOEHALPIN
Employees Worked With
Patrick Hertel
June 10, 2020
Very pleasant, knowledge of you Sales Person Carlos Would buy my next car at your Place too. Looking forward to your Service for my new car. Overall everybody you ask a question was very helpful Would buy my next car at your Place too. Looking forward to your Service for my new car. Overall everybody you ask a question was very helpful More
by BUCKIINS
Employees Worked With
Carlos
June 07, 2020
Hawk Ford of St. Charles staff provide me with excellent service. Kirk made sure all my concern was met. I will definitely refer to family and friends. service. Kirk made sure all my concern was met. I will definitely refer to family and friends. More
by LAVERNEC09
June 05, 2020
Courteous and thorough Performed the service needed and requested. Will use Hawk for future service, warranty service and preventative maintenance. Service facility is very Performed the service needed and requested. Will use Hawk for future service, warranty service and preventative maintenance. Service facility is very clean and organized. I also used their QuickLane, which is also very good. More
by DIESELMANCRIN1
Employees Worked With
June 04, 2020
Hawk Ford team for future purchases & service We look forward to working with the Hawk team for future vehicle purchases & service. We now have a NEW 2019 super-crew F-150 Lariat and an EXISTING 1 We look forward to working with the Hawk team for future vehicle purchases & service. We now have a NEW 2019 super-crew F-150 Lariat and an EXISTING 1999 super-crew F-250 Lariat 7.3 Diesel. More
by MJRIBEW
June 04, 2020
They helped me to find a vehicle that would work for me! They were very knowledgeable and compassionate of my situation. I am very grateful and will definitely be back at Hawk Ford for my next vehicle! They were very knowledgeable and compassionate of my situation. I am very grateful and will definitely be back at Hawk Ford for my next vehicle! More
by KARENS86
May 31, 2020
I have 4 fords which I bought from Kirk Brown. He has always been understanding of what I was looking for and sensitive to my time. always been understanding of what I was looking for and sensitive to my time. More
by RDAVIDSON3
May 29, 2020
Definitely NOT happy w/Customer Service. I am a Definitely NOT happy w/ Customer Service. I am a Registered Nurse. Quoted $150 @ another place to ✅ A/C then $1,054.00 per Steve J. 😱 Definitely NOT happy w/ Customer Service. I am a Registered Nurse. Quoted $150 @ another place to ✅ A/C then $1,054.00 per Steve J. 😱 More
by Laura
Employees Worked With
Other Employees :
Steve S. or Steve J. ( the gals in the cashier were really nice where I dropped off my keys)
May 27, 2020
I can't express how much the ford team is awesome I've had some issues with my 2017 ford f150 but Steve and Steve haha are great and the mechanics are on point nice work ford team!! I appreciate your hard had some issues with my 2017 ford f150 but Steve and Steve haha are great and the mechanics are on point nice work ford team!! I appreciate your hard work More
by ANDY79
