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Hawk Ford of St. Charles
St. Charles, IL
2,821 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,821 reviews
December 10, 2019
Quick and Easy Hawk Ford was easy to deal with and I got the best deal that I could find. Bill and Chris were great to deal with. I would recommend Hawk, Bill and Hawk Ford was easy to deal with and I got the best deal that I could find. Bill and Chris were great to deal with. I would recommend Hawk, Bill and Chris to anyone looking for a Ford. More
by KMURPHY8
Verified Customer
December 09, 2019
still having issues You guys have been great, but I just got my car back for a second time from having display screen issues (sometimes works, sometimes not) and the scre You guys have been great, but I just got my car back for a second time from having display screen issues (sometimes works, sometimes not) and the screen blacked out again. But this morning, it worked. I'll have to bring it in for a third time to get corrected, but will have to be when I'm off and don't need the car. I'll watch it this week and see if it starts working. More
by JONATHAN.KECK
Employees Worked With
December 09, 2019
Poor service My car was not seen. I waited for quite a long time and still never got in a bay. The manager told me it would be in a bay in one half hour and I woul My car was not seen. I waited for quite a long time and still never got in a bay. The manager told me it would be in a bay in one half hour and I would be out of there in a total of one hour. I set there an hour and my car never left the position I parked it when I got there. More
by jsherry27
Employees Worked With
I have no idea what his name was
December 09, 2019
Great experience I had a very good experience , very friendly people an excellent service. The price is fair. The work was excellent. I highly recommend Hawk Ford. I had a very good experience , very friendly people an excellent service. The price is fair. The work was excellent. I highly recommend Hawk Ford. More
by GUSKALAMARIS
Employees Worked With
Paul Kalamaris
December 04, 2019
Sales We went in on Black Friday. The price on the car advertised was available. Salesman was efficient and pleasant to deal with. Great experience all arou We went in on Black Friday. The price on the car advertised was available. Salesman was efficient and pleasant to deal with. Great experience all around. More
by MUZZALUPOS
December 04, 2019
outstanding could not have been better Bob went out of his way to meet all my requests to make this deal work I really enjoyed my experience could not have been better Bob went out of his way to meet all my requests to make this deal work I really enjoyed my experience More
by RDCARVER0502
Employees Worked With
Bob Perri
December 03, 2019
New 2019 Ford F150 Ken was really great to work with. He asked me what I wanted to see and then took time to find and let me drive all of the different models I was int Ken was really great to work with. He asked me what I wanted to see and then took time to find and let me drive all of the different models I was interested in until I found the one I wanted. He read me well and knew I was a "no nonsense" kind of guy and he was exactly what I needed him to be. It was nice to deal with a humble guy without all of the usual BS. I will be back to buy a Mustang GT-350 next year from Ken! More
by ABSECRIST
Employees Worked With
Marty Epstein, Ken Bailey
December 03, 2019
Typical auto dealer I will never know what better deal I could have gotten. . When I made an offer, they quoted a higher price than advertised on Cars.com and said tha I will never know what better deal I could have gotten. . When I made an offer, they quoted a higher price than advertised on Cars.com and said that I was receiving a discount to even get to the price that was on Cars.com. More
by D_VOLLRATH
Employees Worked With
December 02, 2019
No Pressure/No Games Start to finish we never felt pressured just a easy car purchase, like they all should be!! The salesman and the finance guy were both super friendly Start to finish we never felt pressured just a easy car purchase, like they all should be!! The salesman and the finance guy were both super friendly and fun to deal with. More
by Jay Thill
December 02, 2019
Buying of 2020 Ford Escape I felt very comfortable through the entire buying process working with Joe at Hawk Auto . He was very helpful and communicated well. I would work with I felt very comfortable through the entire buying process working with Joe at Hawk Auto . He was very helpful and communicated well. I would work with Joe again if my need arises for another auto. Thanks much to the Hawk Auto Team of St. Charles . More
by THOMAS.DIENSLAKE
Employees Worked With
Other Employees :
Marty Epstein, Joseph Loconsole
