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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
February 27, 2019
Very Helpful. ... Double checked before returning truck.. Thank you for the over and above service..... I would recommend this service center to any truck company. ... Double checked before returning truck.. Thank you for the over and above service..... I would recommend this service center to any truck company... More
by RRFARMS4
Verified CustomerEmployees Worked With
Scott Cheperka, Scott Cheperka
February 27, 2019
Service Appreciate Zack's assistance throughout my repairs and tire purchase. Also appreciate Stephanie lending a patient ear to my complaint regarding the r Appreciate Zack's assistance throughout my repairs and tire purchase. Also appreciate Stephanie lending a patient ear to my complaint regarding the rebate process on the tires. Rebate through Ford is excellent but tires must go through Goodyear and their process is a pain in the xxx! More
by MEC49C
Employees Worked With
Stephanie Yencer, Zack Innocanti
February 27, 2019
Oil change Great service, friendly outgoing staff, no long wait. I bought two cars from Hawk and they are running great. I will be back for a tune up. Great service, friendly outgoing staff, no long wait. I bought two cars from Hawk and they are running great. I will be back for a tune up. More
by TRZENTNER
Employees Worked With
Other Employees :
Stephanie Yencer, Tom Gabalec, Octavio Goytia, Patrick Hertel, Zack Innocanti
February 27, 2019
Good service The service department employees are always very professional and dependable. They analyze the problem and get the work done correctly and in a timely The service department employees are always very professional and dependable. They analyze the problem and get the work done correctly and in a timely manner. More
by KLBOURBON
Employees Worked With
February 27, 2019
routine maintenance Zack was very helpful & pleasant to work with gave good advice on how to save money and made a simple repair that saved time and money Zack was very helpful & pleasant to work with gave good advice on how to save money and made a simple repair that saved time and money More
by GREGPACELLI
Employees Worked With
Other Employees :
Octavio Goytia, Zack Innocanti, Dave Herren
February 27, 2019
Excellent service from Kirk Brown who sold me my new car. Excellent service from Kirk Brown. Chit , on the financial end could slow down a little so you have time to absorb what is being communicated. Excellent service from Kirk Brown. Chit , on the financial end could slow down a little so you have time to absorb what is being communicated. More
by KMCCOY6
Employees Worked With
Other Employees :
Chris went through things really fast. I little slower would be helpful.
February 26, 2019
Worked. Hard for me and got me where I needed to be I had a great experience and asked them to call me when the full size bronco comes out I won’t have done this if I felt I was not taking care of I had a great experience and asked them to call me when the full size bronco comes out I won’t have done this if I felt I was not taking care of More
by COARI21
February 25, 2019
Got the features I wanted Very helpful in finding the car with the features I wanted and in the right color. No high pressure sales pitch. Got what I wanted at a fair price. Very helpful in finding the car with the features I wanted and in the right color. No high pressure sales pitch. Got what I wanted at a fair price. Easy to work with. More
by RCLAVEL
February 25, 2019
treated well I felt my words and my time were appreciated, understood and respected. Great communication, easy to work with and the warranty service was done as qu I felt my words and my time were appreciated, understood and respected. Great communication, easy to work with and the warranty service was done as quickly as possible. I appreciated the car wash; It was a nice touch. More
by DCKUDISH
Employees Worked With
February 24, 2019
Transmission Flush Service was done in a timely fashion by one of Fords best service technicians William Cox. I have trusted him to work on my car in the past and will c Service was done in a timely fashion by one of Fords best service technicians William Cox. I have trusted him to work on my car in the past and will continue to do so. More
by JLOVE2508
Employees Worked With
William Cox
