
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Professional and personal. All of the sale associates that I dealt with were polite and professional. I was impressed with the different vehicles in stock to choose from. All of the sale associates that I dealt with were polite and professional. I was impressed with the different vehicles in stock to choose from. More
New purchase of a used suv My rep was very thorough and didn’t pressure me during the process. I initially visited the dealership to see a vehicle that I saw online. He had it My rep was very thorough and didn’t pressure me during the process. I initially visited the dealership to see a vehicle that I saw online. He had it ready to show me. After the test drive we briefly negotiated the price and the deal was done. He also drove me to my home so I could pick up the plates and registration from previous car. It was a longer than expected process but I’m very happy with the service and the Ford Escape Titanium that I purchased More
Very professional, no pressure Great experience, ask for Bob Perri, very professional, no pressure, arrived at the dealership just to get info, and begin the process. Bob understood Great experience, ask for Bob Perri, very professional, no pressure, arrived at the dealership just to get info, and begin the process. Bob understood from the beginning and never pressured me. Gave me all the info I requested, his recommendations we’re right on the money. More
Mustang GT Friendly sales people who work hard to make you a fair deal. My purchase was a fun experience because there was very little bickering of the Mustang' Friendly sales people who work hard to make you a fair deal. My purchase was a fun experience because there was very little bickering of the Mustang's price and the value of my trade in. Bob Perri is excellent. More
Service Estimate Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Than Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Thanks More
The people were very nice and friendly. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. More
all good all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great More
exellent experience we were treated very nice One of the best dealership sales Associate Bob Perri He treated as like the main priority.We are happy and please.Thanks you... John Gomez we th One of the best dealership sales Associate Bob Perri He treated as like the main priority.We are happy and please.Thanks you... John Gomez we thank you More
Found some defect after purchase I found heater is not working as expected and trunk door is not flexible and back of driver seat is coming out which was not expected I found heater is not working as expected and trunk door is not flexible and back of driver seat is coming out which was not expected More
One of the best dealership experiences that I’ve had I took my truck to another dealership for a service issue that I was having several times and they could not resolve the issue. I broke down on my way I took my truck to another dealership for a service issue that I was having several times and they could not resolve the issue. I broke down on my way home from work and had to have it towed in so I took it to hawk ford and they took care of the problem. Steve Staub was extremely helpful and knowledgeable. He explained the situation and kept me updated with the progress and also followed up with me afterwards . I would highly recommend this dealership to anyone More