Hawk Ford of St. Charles

Always helpful Always great service and follow through on all the various vehicles from Paulie Rapier. I’m also excited about the new quick lane being added. Always great service and follow through on all the various vehicles from Paulie Rapier. I’m also excited about the new quick lane being added. More

Everyone was welcoming. We appreciate the warm hospitality. There was no rudeness, The salesman did not act as if he was there just to make a sale and call it a day. He listened to exactly what we were looking There was no rudeness, The salesman did not act as if he was there just to make a sale and call it a day. He listened to exactly what we were looking for and he did his best to accommodate us. We couldn't be happier with our experience and when another car is needed, I will definitely recommend this dealership as well as referring others. Thank you so much for helping us find our dream car! Angelo and Herminia Giannetto More

parts needed new tires and window blades shopped around for prices Hawk offered the best prices had in stock items able to book appointment in a timely mann needed new tires and window blades shopped around for prices Hawk offered the best prices had in stock items able to book appointment in a timely manner More

Oil change I came in for an oil change and to have a tire repaired. The service was quick and efficient. The person I dealt with was courteous and friendly. I came in for an oil change and to have a tire repaired. The service was quick and efficient. The person I dealt with was courteous and friendly. More

Service Department- Steve Called to schedule service and was able to bring in immediately. Oil change and recall completed timely and efficiently while I waited. I was pleased Called to schedule service and was able to bring in immediately. Oil change and recall completed timely and efficiently while I waited. I was pleased with the process. More

Great experience Everybody was very friendly and professional the salesman Jordan was very helpful and knowledgeable of all the features on the vehicle. He also sent u Everybody was very friendly and professional the salesman Jordan was very helpful and knowledgeable of all the features on the vehicle. He also sent us pictures of all the vehicles we were looking at so we can decide between different options I would recommend this dealership More

Easy to deal with Hawk Ford was great to deal with. Everyone that I dealt with was very friendly and knew what was needed to get the deal done. Hawk Ford was great to deal with. Everyone that I dealt with was very friendly and knew what was needed to get the deal done. More

Excellent People were very nice and knowledgeable Went in for a truck recall and go a oil change and filter done at the same time and it was great People were very nice and knowledgeable Went in for a truck recall and go a oil change and filter done at the same time and it was great More

Great as usual. Hawk has always done well for me. Prompt and courteous. I have never had a problem with this location. I highly recommend them and have all of my serv Hawk has always done well for me. Prompt and courteous. I have never had a problem with this location. I highly recommend them and have all of my service done here. More

Promise Made, Promise Kept You know it's going to be a great review when you go from getting a letter in the mail to driving off the Hawk Ford lot with a brand new Silver 2018 F You know it's going to be a great review when you go from getting a letter in the mail to driving off the Hawk Ford lot with a brand new Silver 2018 Ford Edge. The promise made was they were interested in our 2009 Edge. The promise kept was we would find out how much they truly wanted that car and a new car sale. During the whole experience with Hawk Ford we were blown away by the level of professionalism coupled with true interest in us and our needs. We never felt pressured or duped into getting a car that wasn't absolutely right for us. We haven't been car buyers in Illinois, preferring to get new cars back in our home state of Michigan. Hawk Ford certainly changed our minds on that point. Because of an overall great experience we will be back for more new cars. In the mean time, I'm going keep talking to friends and coworkers about our new car dealership, Hawk Ford! More