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Hawk Ford of St. Charles
St. Charles, IL
2,810 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,810 reviews
January 25, 2024
Service dept has to be the worst ever. someone schedules a time over the phone but doesn’t tell the service dept then nobody knows what’s going on someone schedules a time over the phone but doesn’t tell the service dept then nobody knows what’s going on More
by AWOLFMANNN
Verified CustomerEmployees Worked With
January 25, 2024
Advisor was helpful and professional. Service was performed flawlessly and proficiently. Checkout was a breeze. Highly recommend this dealership for their Service and Parts Departments. Service was performed flawlessly and proficiently. Checkout was a breeze. Highly recommend this dealership for their Service and Parts Departments. More
by TSTRICKER.68
Employees Worked With
Connor Brown
January 25, 2024
Most customers are happy to say they have a good contact at their service department, but what if they can say they have a GREAT TEAM? We can personally attest to the GREAT SERVICE TEAM at Hawk Ford. From at their service department, but what if they can say they have a GREAT TEAM? We can personally attest to the GREAT SERVICE TEAM at Hawk Ford. From Josh Grant, the service advisor, to the porter who drove me home, and the mechanic, who worked tirelessly to find and solve our problem. These individuals and their work ethic are what creates a great reputation and representation of Hawk Ford. I have been recommending this service department to all my friends. More
by whtkgt
Employees Worked With
January 24, 2024
Connor appeared tired and not very with it at 07:30AM when I arrived. Small greeting, at best, and very disinterested during the check-in process. Everything else went according to plan. Connor was a when I arrived. Small greeting, at best, and very disinterested during the check-in process. Everything else went according to plan. Connor was a little more pro-active an hour later at check out. More
by pilot130
Employees Worked With
Connor Brown
January 24, 2024
Kirk was easy to work with and was very professional walking us through the process, and explaining to us all of the features that are available on the car we just purchased. walking us through the process, and explaining to us all of the features that are available on the car we just purchased. More
by JIMBONKOSKI
Employees Worked With
January 23, 2024
The team was friendly and fast. I was overall pleased with the service. No issues. I was overall pleased with the service. No issues. More
by PJP7916
Employees Worked With
