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Hawk Ford of St. Charles
St. Charles, IL
2,807 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,807 reviews
Verified Customer
December 15, 2023
Everything was great. Warm welcome, clean and well organized facilities, friendly staff, timely service, easy checkout... couldn't ask for more. Warm welcome, clean and well organized facilities, friendly staff, timely service, easy checkout... couldn't ask for more. More
by KCKELLEY1
Employees Worked With
Christopher Lamber
December 14, 2023
Thank you to everyone involved in the purchase of my son's Mustang. Gus Babalis I can never Thank you enough for making Bobby's(Rizzo)dream come true. Nick S. you are The Best. Andrew K. Thank you for a son's Mustang. Gus Babalis I can never Thank you enough for making Bobby's(Rizzo)dream come true. Nick S. you are The Best. Andrew K. Thank you for all your help as always. It was such an awesome experience dealing with all of you. More
by DJRIZZO
December 12, 2023
Awesome service department and salespeople. Eric sakumoto was very helpful and knowledgeable. Will be back again for my next purchase. Eric sakumoto was very helpful and knowledgeable. Will be back again for my next purchase. More
by tonylom93
December 10, 2023
Everyone at Hawk Ford was great. Nick S was the best. He was very helpful and pleasant to deal with. I would definitely recommend buying a car from Hawk. I absolutely love my Escape. Nick S was the best. He was very helpful and pleasant to deal with. I would definitely recommend buying a car from Hawk. I absolutely love my Escape. Thanks again. More
by CUBBYFAN01
December 08, 2023
Excellent experience. Great communication through whole process. Driver was friendly and service advisor was very courteous and thoroughly explained process to me. Great communication through whole process. Driver was friendly and service advisor was very courteous and thoroughly explained process to me. More
by JAMIE.E.RICHARD
Employees Worked With
Chris Lamber - give him 6 stars!!!!!, Jim Pascente
December 08, 2023
The car was brought in without an appointment for a regular check-up. Everything was done promptly. I appreciated the video of the car being checked over. Price was fair. I was very pleased. regular check-up. Everything was done promptly. I appreciated the video of the car being checked over. Price was fair. I was very pleased. More
by CLYDEJ
Employees Worked With
Connor Brown
December 08, 2023
I've been a long time customer at Hawk Ford (Zimmerman Ford) and always been happy with them. The warranty work was performed at our residence and mad things very convenient. Ford) and always been happy with them. The warranty work was performed at our residence and mad things very convenient. More
by scgcontracting
Employees Worked With
December 07, 2023
Hawk Ford has elevated its customer service with great follow up and concerns during the process keeping each owner fully informed of the progress and areas that may need additional attention. The serv follow up and concerns during the process keeping each owner fully informed of the progress and areas that may need additional attention. The service tech actually gives you a video of your vehicle that he has serviced fully explaining what they encounter and recommendations moving forward. I truly recommend them if your looking for an honest and concerned staff to address the needs of the vehicle you use daily for you and your family More
by rft1701
