Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,761 reviews
November 08, 2023
Steve has been great working through many ongoing issues with my Ford Lightning. Thanks Scott with my Ford Lightning. Thanks Scott More
by SR.BLOOMQUIST
Verified CustomerEmployees Worked With
November 08, 2023
Jeff was so easy to work with. Follow up after the purchase has been great. I feel like they are proud of their product and their business and that I'm not just another statistic Follow up after the purchase has been great. I feel like they are proud of their product and their business and that I'm not just another statistic. Did not buy the car I came to test drive, but went away with one that I love even more. Getting high fives from my friends and one even said "now that car looks like you." A bit of a drive for me, but they had the inventory that dealers down my way didn't have. Great experience. More
by SuzieB
November 07, 2023
Fantastic service staff, I would appreciate not getting multiple callbacks about my experience- survey is emough multiple callbacks about my experience- survey is emough More
by sourna
Employees Worked With
November 05, 2023
Our experience purchasing a pre owned vehicle with Hawk Ford was a very smooth and easy process. Jeff Reckards was excellent to work with and we appreciate how accommodating he was. Would rate this as Ford was a very smooth and easy process. Jeff Reckards was excellent to work with and we appreciate how accommodating he was. Would rate this as possibly the best car purchasing experience we have had and would recommend to others who are car shopping. More
by KZ
Employees Worked With
November 02, 2023
The service was slower than expected due to workers calling in Ill. When I had a question for a technician, I was told no one was available and not given any alternative. calling in Ill. When I had a question for a technician, I was told no one was available and not given any alternative. More
by FHAMMELMAN
Employees Worked With
I do not know the names of the employees.
October 31, 2023
Customer service is great and you feel like you’re in good hands with the technicians in their service and quick lanes! They don’t seem to get upset with your questions about the work that needs to be d good hands with the technicians in their service and quick lanes! They don’t seem to get upset with your questions about the work that needs to be done! I always go to Hawk st Charles when I need service/repairs! A++ More
by debbie.behrens
October 31, 2023
Kathy Czerwiński does a fantastic job taking care of my F-250 whenever it needs service. I had lunchtime appointment, and she made sure that the oil change, tire rotation, and recall work was done quickly F-250 whenever it needs service. I had lunchtime appointment, and she made sure that the oil change, tire rotation, and recall work was done quickly and efficiently. She is super friendly and excellent to work with! More
by tubaandy
Employees Worked With
Kathy Czerwinski
