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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,807 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,807 reviews

December 07, 2023

They were great and through with my car. I loved how they sent me a video. Great idea!!! More

by BJSM39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

December 06, 2023

Nick and Chris make car buying a blast. Came in for a look and drove out with a Bronco! The entire experience was so much fun and the team makes you feel like a really special customer. I r More

by RITA10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sladek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we appreciate your feedback of our Staff's outstanding service! Thank you for your business, we appreciate you as a Hawk customer!

December 06, 2023

Jerry was very detailed and helpful. The experience proved there is not a better place to take my Explorer. More

by TESKIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Sharif
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we're so happy we were able to help you out! We hope you continue to choose Hawk Ford of St. Charles for all your vehicle needs! Take care!

December 06, 2023

Never visit this place but awesome nice costumer service in especially Gerardo nice guy thank you guys More

by RUIZFARITH203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

December 06, 2023

Chris was the best to work with and I had a great experience. I will definitely be bringing my car back here in the future. Thank you! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lambert
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

December 05, 2023

Great front desks folks: My truck left the shop with a low tire warning light on the dash board. It showed up with no such indicator! How was this missed? More

by TINERDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 03, 2023

As always Steve Staub in Service gets the job done. He is as tenacious as the car owner to find tough problems and fix them. Can’t say enough praises to him! More

by CSOBIE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

December 03, 2023

Josh was very verry helpful and kept me total informed throughout the process.Thanks Josh. More

by WHANNIBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we are glad we could help! We hope to be of service to you again! Take care!

December 03, 2023

The work was done, as described, on time, and at the price promised. Thanks Hawk Ford. More

by PAMBROSE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you for your business, we appreciate you as a Hawk customer!

December 02, 2023

Helpful and answers all my questions. Knowledgeable and patient. Pick and delivery service is great. More

by MASTERFEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

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