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Hawk Ford of St. Charles
St. Charles, IL
2,768 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,768 reviews
Verified Customer
September 22, 2023
Had an appointment for Install of running boards, arrived on time, was taken care of immediately and job was done and back to me in 1 hour. Great Service as usual ! Not to omit-coffee was superb once I rece on time, was taken care of immediately and job was done and back to me in 1 hour. Great Service as usual ! Not to omit-coffee was superb once I received instructions on “how to” by my kind Service Representative. More
by Ann
Employees Worked With
Not sure of his name.
September 21, 2023
it is always a pleasure working with steve in service and doug and his team in parts not so much with sales department. doug and his team in parts not so much with sales department. More
by HARRISONGARY
September 20, 2023
Your Dealership is wonderful. This is the first time I have been in the dealership since Hawk Ford has taken over. We never went to any other dealership when Zimmerman Ford was th This is the first time I have been in the dealership since Hawk Ford has taken over. We never went to any other dealership when Zimmerman Ford was there. We bought all our vehicles there. Our sales person at at that time was Jose Santiago. We had worked with Zimmerman Ford for over 40 years. I hope I will be able to buy a car again with Hawk Ford. Unfortunately, my credit is not very good but I'm working on that so I will be able to purchase another vehicle soon. More
by LTH401@sol
Employees Worked With
September 19, 2023
we use hawk for parts and warranty service very happy with steve staub in service a doug in parts there teams are very good to work with with steve staub in service a doug in parts there teams are very good to work with More
by HARRISONGARY
Employees Worked With
September 17, 2023
I was to receive a call when my vehicle was done, but I did not. I found the reason for this when I arrived to pick up my vehicle. The service department had the wrong name, address and phone number listed did not. I found the reason for this when I arrived to pick up my vehicle. The service department had the wrong name, address and phone number listed on my vehicle receipt. More
by STEPHANIE.SAMARAS327
Employees Worked With
XXX
September 16, 2023
Bill and Andrew were very courteous and helpful. Service is outstanding and done quick and efficient Service is outstanding and done quick and efficient More
by CIRILLO.CINDY
September 15, 2023
Monique went above and beyond to ensure our service experience was memorable. I was able to get both Ford vehicles serviced in the same morning. experience was memorable. I was able to get both Ford vehicles serviced in the same morning. More
by KWEBER2
Employees Worked With
Monique Case, Connor Brown
September 15, 2023
This is ridiculous that you need a written statement. I don’t have the time. I don’t have the time. More
by JOHNFARRIS94
Employees Worked With
