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Hawk Ford of St. Charles
St. Charles, IL
2,918 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,918 reviews
August 09, 2025
From the time I stepped out of my vehicle, this dealership was very professional. I never felt pressured into making a purchase. dealership was very professional. I never felt pressured into making a purchase. More
by dzperf
Employees Worked With
August 07, 2025
No reason to go anywhere else! !! Service is above and beyond. My son will be graduating next year and he has been looking at a Mustang, I will be buying at Hawk. !! Service is above and beyond. My son will be graduating next year and he has been looking at a Mustang, I will be buying at Hawk. More
by Bradley
Employees Worked With
August 06, 2025
Made an appointment for an oil change. Arrived 5 months early for my 8:00 appointment for my F-250. Waited an hour and a half to complete a simple oil change. Service advisor stated that Arrived 5 months early for my 8:00 appointment for my F-250. Waited an hour and a half to complete a simple oil change. Service advisor stated that the rotors were installed on the wrong sides, but in fact installed properly. Will never go back. I do not like going through the commercial truck center. I.used to get oil change in the in the old quik lane. Liked it better there, but doing worry. Will not get oil changes at Hawk any longer. More
by MEL1PLW
Verified CustomerEmployees Worked With
Don’t know her name in commercial. Not Kathy, other lady
August 01, 2025
Russell, Chris and Julia did an excellent job on assisting me purchase a Ford Mustang. I look forward to working with Hawk Ford in the future. assisting me purchase a Ford Mustang. I look forward to working with Hawk Ford in the future. More
by gcurry0818
August 01, 2025
Steven was the best service writer I have ever worked with!!!!!!!! . i will continue to bring all my cars to him with!!!!!!!! . i will continue to bring all my cars to him More
by ROB@ZMRSERVICES.COM
Employees Worked With
August 01, 2025
Hawk has been very helpful and professional. I have been taking my Fords to Hawk for over 12 years. I have been taking my Fords to Hawk for over 12 years. More
by GERARD.NOVY
Employees Worked With
July 31, 2025
Service has really gone down here. Poor communication. They didn’t do everything we asked them to. They lied and said a service was refused, when we didn’t even know it was an issue un Poor communication. They didn’t do everything we asked them to. They lied and said a service was refused, when we didn’t even know it was an issue until after the car was picked up and saw it on the invoice. We had to call for updates, because they didn’t initiate any updates. The phone contact did not seem to know what was going on either. They really need to improve their communication A LOT! More
by JOY1374
Employees Worked With
I have no idea who they were.
July 31, 2025
A very easy and enjoyable car buying experience. Staff was super friendly and placed zero pressure on me. Staff was super friendly and placed zero pressure on me. More
by Bpf22
