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Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,786 reviews
June 13, 2023
I was promptly greeted promptly and checked in. Steve Staub the service manager, kept me advised of my trucks issues. As usual the truck did not act up while there but he had it checked out through Steve Staub the service manager, kept me advised of my trucks issues. As usual the truck did not act up while there but he had it checked out throughly and got my oil changed in a very timely manner. I can not say enough about him. My wife had a major issue with her Edge and Steve was such a help, assisting her also. Truly dedicated and caring service manager!! More
by dkoebele2181
Verified CustomerEmployees Worked With
June 13, 2023
They had more inventory than most other dealers I looked at and even exchanged a vehicle to accommodate my desires. Service and interactions were all very friendly and the salesman was very knowledgeable. at and even exchanged a vehicle to accommodate my desires. Service and interactions were all very friendly and the salesman was very knowledgeable. More
by Tkdpkrbkr
Employees Worked With
Nikko Ponce
June 13, 2023
Great experience, very friendly people Eric Sakumoto was a great salesman. We will be back again a great salesman. We will be back again More
by tonylom93
June 12, 2023
Not your typical dealer! Great experience, they were very helpful provided all information and were not pushy. Kept me informed along the way from ordering to delivery on sta Great experience, they were very helpful provided all information and were not pushy. Kept me informed along the way from ordering to delivery on status of vehicle. More
by Pat D
Employees Worked With
June 10, 2023
We love our new 23 Expedition Platinum. It's gorgeous inside and out. The entire process was smooth and painless. NIKKO was our sales rep. He was knowledgeable and helped me sync my Ford pa It's gorgeous inside and out. The entire process was smooth and painless. NIKKO was our sales rep. He was knowledgeable and helped me sync my Ford pass to my new vehicle. I am loving this suv. It's my second Expedition and a major upgrade from the 2016. I have also used this dealership for oil changes, and I have been very pleased with the service. I encourage anyone shopping for a Ford to come to Hawk Ford of St Charles. More
by Amanda Steidle
Employees Worked With
Nikko Ponce
June 10, 2023
The staff In the Truck repair are asowm Steve in particular does a fantastic job & were both golfers. They were able to my Transit 250 . Being self employed particular does a fantastic job & were both golfers. They were able to my Transit 250 . Being self employed More
by BPTMACHINESINC
Employees Worked With
Monique Case, Steve Donovan
June 10, 2023
While the service center was extremely responsive and strived to rectify the issue with my explorer, they thought they fixed the issue, but they did not. strived to rectify the issue with my explorer, they thought they fixed the issue, but they did not. More
by COSBORNE1618
Employees Worked With
Jerry?
