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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,784 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,784 reviews

March 24, 2023

The dealership did a good job taking care of the recall on my Ford Bronco. More

by DCMUTH0503
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Mar 24, 2023 -

Hawk Ford of St. Charles responded

Hi Don! Thank you for the review, glad to hear everything went great with the recall! We appreciate your business! Jessica Vida, Manager Hawk Ford of St. Charles 630-584-1800 ext. 830

March 24, 2023

I thought both the sales associate, Jim Pascente as well as the sales manager. Chuck Pezzuto did their best to make this a good experience for me. More

by BARBARA.SCHNEIDER2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Pezzuto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pascente
Mar 27, 2023 -

Hawk Ford of St. Charles responded

Hi Barbara, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

March 24, 2023

The Commercial Service department work well in providing all our needs and will use them again. More

by JIM@COMPLETESSLTD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy in Commercial Service
Mar 27, 2023 -

Hawk Ford of St. Charles responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Flexible with appointments and excellent availability, excellent service, helpful and polite staff and fast service More

by SERINO.GIUSEPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Hawk Ford of St. Charles responded

Hi Serino, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

March 23, 2023

Jim, Andrew, and Diana mad this process extremely easy. Appreciate they valued and respected my time. I was working with other dealerships that insisted I come in and drive the truck even after explaining More

by DABEARS55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana from virtual sales, Jim Pascente
Mar 25, 2023 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

March 18, 2023

Quick service. Made appointment. Got me in and out without any problems. Will always make an appointment. More

by ALUZIN062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 21, 2023 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2023

Lily is amazing to work with! We had a deadline to meet and they pulled it off for us! More

by Kleach71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Bisbikis
Mar 21, 2023 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care! Thank you for your business, we appreciate you as a Hawk customer!

March 18, 2023

Eric is a great salesman. In a few words he gets the job done. Ok More

by RJD10000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

March 18, 2023

Thomas knew his stuff. We told him what we wanted and he delivered. Very friendly and k knowledgeable. . . More

by BRIDEGANX4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Martinez
Mar 21, 2023 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

March 18, 2023

Kirk was amazing. He kept us very informed thru all of the supply chain issues and ultimately, helped us get our custom car as soon as possible. Kirk certainly made th More

by THENORTONS186
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Mar 20, 2023 -

Hawk Ford of St. Charles responded

Hi, we appreciate your feedback of our Staff's outstanding service! Thank you so much for being one of our valued guests and we look forward to your next visit!

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