Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.7
1,883 Reviews
Call Service Center (630) 384-9905

1,883 Reviews of Hawk Ford of St. Charles - Service Center

Sort by
October 28, 2022

Service department called me the day before to remind me and confirm my scheduled maintenance. Updated me throughout the day on the status of my F150, provided shuttle service, and followed up the next day More

by JOE@FLYAIRBOSS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case, Jennifer Rocio, Brett Howard, Steve Donovan, Connor Brown
Report | Print
Nov 03, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

October 28, 2022

Good people to work with. Kept me informed on back ordered parts status. Once parts came in repairs made in a timely matter More

by CURTISTERPENING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Hawk Ford of St. Charles responded

Hi Curtisterpening, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

October 27, 2022

This was a tough problem, but Steve Staub worked on it and did a great job. Thanks More

by vkuchler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for your business, we appreciate you as a Hawk customer!

October 26, 2022

Excellent service as always. Had some minor issues with brake job. They were able to correct issue in a timely manner. Would highly recommend. Fair pricin. Service depth. A+++ More

by COFFEEIN2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Report | Print
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Thank you for your business, we appreciate you as a Hawk customer!

October 26, 2022

I had a problem with my car and they fixed it in no time. And i haven't had a problem with it since them More

by OHNAKASGRANDMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for your business, we appreciate you as a Hawk customer!

October 25, 2022

Connor and the service team did an excellent job with the vehicle and explained all of my options. More

by DVICKERY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

October 23, 2022

Terrible, they don't even service there own vehicles. BEWARE, DO NOT USE THIS DEALERSHIP. More

by KELLOGG7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Staub
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case, Jennifer Rocio, Brett Howard, Steve Donovan, Connor Brown
Report | Print
October 21, 2022

Great fast service. I only bring my cars to Hawk Ford . They use genuine Motorcraft oil. More

by PMORRIS692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Report | Print
Oct 26, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

October 21, 2022

They were very personable. A part broke when they were repairing a safety recall and they repaired it at no charge very happy with that More

by RODNEY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
Report | Print
Oct 26, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

October 20, 2022

Seemed a little slow for just an oil change. They were busy, but seating area seems small for people waiting. More

by brianh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2022 -

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your business, we appreciate you as a Hawk customer!

1
...
87
88
89
...
189