Hawk Subaru of Joliet
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Had oil change and 60000 mile service done and all new belts . Justin explained everything upfront so there were no surprises and everything was completed for pickup at time designated. belts . Justin explained everything upfront so there were no surprises and everything was completed for pickup at time designated. More
I am not from the area. I was there because my son was receiving Proton Radiation Therapy for brain cancer. It was Aug and my Forester's air conditioner stopped working. The staff at Hawk Subaru were so receiving Proton Radiation Therapy for brain cancer. It was Aug and my Forester's air conditioner stopped working. The staff at Hawk Subaru were so supportive. They assured me if there was something serious wrong with the car they would arrange a loaner car so I could get him to his daily treatments. They had the problem diagnosed, repaired, test driven, cleaned my car and had me back on the road well before noon. I am so grateful to them. What a wonderful group of people. My son is back in Indiana doing so well I am going back to VA. If you live in that area I highly recommend this dealership. More
Very professional . Took less time than estimated. Very friendly and courteous .Easy to get to and extremely clean facility . Would never think twice about going back for service. friendly and courteous .Easy to get to and extremely clean facility . Would never think twice about going back for service. More
i had very good service and it was took no time at all. The service department did a great job and will come back a The service department did a great job and will come back a More
Justin was excellent. He made sure I was happy and all of my concerns were addressed. He went above and beyond. Great service, very polite. my concerns were addressed. He went above and beyond. Great service, very polite. More
Michael from Hawk Subaru was a great help. He showed us the difference between the trim levels of the Ascent that suits our needs. I would highly recommend friends and family to deal with him on there next the difference between the trim levels of the Ascent that suits our needs. I would highly recommend friends and family to deal with him on there next vehicle purchase. More
Excellent dealership to work with. All were pleasant to deal with. Informative and helpful but not pushy. Tom Saieg was our salesman and was great! deal with. Informative and helpful but not pushy. Tom Saieg was our salesman and was great! More
I will never purchase another vehicle anywhere but Hawk Subaru. Kayla and the sales team were very friendly and treated me as if I was family. Subaru. Kayla and the sales team were very friendly and treated me as if I was family. More
We got there late; were welcomed; and Tom Saieg was very patient with us as we struggled on our end with some documentation. He stayed way past the time he was to go home, to make sure we were happy with t patient with us as we struggled on our end with some documentation. He stayed way past the time he was to go home, to make sure we were happy with the car. It was a long drive home for us, late at night; and he texted to be sure we got home ok and reminded me that if I have any questions, just reach out to him. He went to extra effort to sync my phone so my husband (in different vehicle) and I could talk hands free on the way home. The Subaru Legacy is beautiful. It was a former loaner but well taken care of and suits me perfectly. The price was better than any within 100 or more miles. It was a good buying experience and I love the car. Shaun helped us sign all the paperwork; he offered a Subaru extra warranty but was not pushy. They did not add any unnecessary fees; only nominal fees for the title and sales tax work. They did the Indiana sales tax for me even though the dealership is in Illinois. It made it very convenient for us. Wish we were closer so we could have their service dept do the service on our Subarus. We definitely will keep them in mind in the future when we shop for new Subarus. The Eyesight on the Subarus is the best sensing technology in the industry and we do not plan to ever own an auto again that does not have Subaru Eyesight. Thanks, Tom, Shaun and Hawk Subaru for helping me with my new Legacy! Teri and Dave More
I am glad to have chosen Subaru of Joliet! They were very helpful, kind, and patient with their customers.Thank you Vince and to all employees. Their employees are amazing and hardworking. I love my Subaru L helpful, kind, and patient with their customers.Thank you Vince and to all employees. Their employees are amazing and hardworking. I love my Subaru Legacy! I definitely will recommend this location to everyone I know! More