Hayes Chrysler Dodge Jeep of Gainesville

Ryan was awesome! Because of my busy work schedule, we communicated over text before I ever came to the dealership, and he was consistently responsive, friendly, and h Because of my busy work schedule, we communicated over text before I ever came to the dealership, and he was consistently responsive, friendly, and honest. Everything we discussed was honored when I arrived. I bought a new Ram, and Ryan and the team made the entire experience effortless. I’m happy with my purchase and the deal we made. I truly appreciate doing business with you all! More

Staff do not listen to the customers, unsatisfied with service. Main issue was not fixed. service. Main issue was not fixed. More

i was a loyal customer of hayes since 2018 when we moved down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process t down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process they stopped providing me loaners, i took my jeep for a oil change and they change my brand new read wiper blade for a old one which i noticed 2 weeks later and didn;t repond for it. recently y purchased a brand new 2026 RAM Rebel brand new at a different dealer where i felt cared, and value which is the most important thing for me. also at the time of the purchase of the jeep i got a service contract for 8 oil changes and on my second one one of the service advisors told me "buddy this is your last oil change, the next one you will have to pay". i felt robbed. More

Nobody replies to emails, Reached out to numerous individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience. They also did not put the temp tag on, tried to ask us to drive an hour + back to the dealership, which was refused, so they had to come to our office to do it. More

I have my jeep compass latitude back to the dealership for another problem on 3/16/2026 making sure it will be drivable have to keep it for a while. I’m sure it will work out fine when I get it back. for another problem on 3/16/2026 making sure it will be drivable have to keep it for a while. I’m sure it will work out fine when I get it back. More

We went to several dealerships, and the on line no haggle sites. Could not find what we wanted. Found it at Hayes! Our Jeep has low miles, great interior and body, and good warranty! Enrique is very knowledg sites. Could not find what we wanted. Found it at Hayes! Our Jeep has low miles, great interior and body, and good warranty! Enrique is very knowledgeable about Jeeps. And fun to deal with. More

This is second truck I bought from this dealer in the last year , paid out $14.000 dollars in down payments , brought the truck in for a couple of things to get checked out , one is a vibration when acce last year , paid out $14.000 dollars in down payments , brought the truck in for a couple of things to get checked out , one is a vibration when accelerating from a stop but only when I pull my camper , I even pulled the camper to the dealer so I could show them what it was doing , I took one of the technicians out with me and showed him what it was doing and he told me it would be hard to fix because it only does it when I pull my camper but he would check it out , after a couple days I was told that they couldn’t fix it and I should call customer service , so I did and when the customer service representative called the dealer and spoke with them she was told that I couldn’t duplicate the vibration and that my camper was too big for my truck , I have a 2024 ram 3500 single rear wheel with the Cummins diesel and my camper fully loaded is 15,000 lbs which is well within the tow capacity, so I talked with the general manager and he told me that he would change the part that I think is faulty but if that didn’t fix the problem they would not make any more repairs or spend any more time on it , so I called customer service back and they suggested I take it to another dealer , very poor customer service. More

Excelente atencio buenos vehiculos en venta se adaptan à cualquier presupuesto qué tengas los recomiendo al 100% cualquier presupuesto qué tengas los recomiendo al 100% More

Great service and can always make it happen for us! Thank you Mr Rich 10/10 Thank you Mr Rich 10/10 More

I like the professional of the senior advisor and the tech which was get the Jeep compass straight out of the problem I had and will recommend Hayes of Gainesville Georgia service on march 4 2026. tech which was get the Jeep compass straight out of the problem I had and will recommend Hayes of Gainesville Georgia service on march 4 2026. More