Hayes Chrysler Dodge Jeep of Gainesville

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service service Excellent customer service Excellent customer service Excellent customer service More

I’ve had an outstanding experience with Shane Pratt at Hayes Chrysler. From the beginning, Shane was transparent and straightforward with pricing, which made the entire process smooth and stress-free. I t Hayes Chrysler. From the beginning, Shane was transparent and straightforward with pricing, which made the entire process smooth and stress-free. I truly feel that we got a great deal. What really stood out was his willingness to go the extra mile—he helped me with a few additional things beyond just the sale, and that kind of service is rare. I wouldn’t hesitate to work with Shane again when our family is ready for another vehicle. More

Very friendly and accommodating folks. Very good experience. I would recommend this dealership for great jeep options. Very good experience. I would recommend this dealership for great jeep options. More

It was a surprisingly amicable experience over all. I don’t like that this thing makes me write at least 15 words but I’m willing to do it because of how reasonable it was. I don’t like that this thing makes me write at least 15 words but I’m willing to do it because of how reasonable it was. More

I called several hours before going to the dealership to confirm that the car I wanted to see was available. I was told it was in service but they would call back to let me know if it would be ready that da confirm that the car I wanted to see was available. I was told it was in service but they would call back to let me know if it would be ready that day. I received a call back and they said it was ready, scheduled an appointment, then received a text saying they were pulling the car around. When I arrived at the dealership, two hours later, I was informed that the car was still in service and I would not be able to see or test drive it until the next day. I was told it was having a recall fixed in the service area. The next day, I was able to test drive the car and went forward with purchasing it. After purchasing, I was told by the salesman, Austin, that the recall had not even been repaired on the car and that I would have to bring it back to a dealership later to have it serviced. I received two key fobs from the dealership, both of which were dead before I arrived home (about an hour and a half drive). All in all, I would not buy from this dealership again. More

Very smooth and easy transaction, I really appreciate the way Andrea and Bonnie worked with me and my trade in. Thank you! way Andrea and Bonnie worked with me and my trade in. Thank you! More

Shane was great! He worked hard to get us the best deal on our trade-in and the best price on the new Jeep truck we bought. We highly recommend him. Go in and a He worked hard to get us the best deal on our trade-in and the best price on the new Jeep truck we bought. We highly recommend him. Go in and ask for Shane Pratt, as you will be glad you did.? He gets a 10 plus in our book! Will use him from now on. More

Good fast service. I think his name was Ryan. Very friendly. Super guy. Very helpful and explained everything. I think his name was Ryan. Very friendly. Super guy. Very helpful and explained everything. More

Enrique was very knowledgeable, helpful and kind. He worked hard to get the deal that was right for us. He worked hard to get the deal that was right for us. More