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Hayes Chrysler Dodge Jeep of Gainesville

Gainesville, GA

Overview
Employees
Reviews
Vehicles
4.6
1,206 Reviews
Welcome to the Hayes Chrysler Dodge Jeep website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge or Jeep car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Hayes Chrysler Dodge Jeep has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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3115 Frontage Road

Gainesville, GA

30504

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Showing 1,206 reviews

July 11, 2026

The dealership was very knowledgeable in answering all my questions and concerns. Kept me updated on the vehicle I was interested in More

by MR2DAWG13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Our team is always here to help in any way we can! Thank you for sharing about your experience! Have a great week.

July 10, 2026

They reviewed the problem, discussed my options and performed necessary work as needed. No surprises and all very friendly. More

by sailking343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everton Brown
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Jul 15, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're glad everything was straight to the point and that you are satisfied with the work provided! Thank you for the 5-stars! It means a lot!

July 10, 2026

I sat for three hours to get my transmission fluid, drained and filled and a program my key at the three hour mark I inquired myself and found out that the key had been programmed right away and that t More

by pchase10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ynknown
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Jul 10, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi there, we would like to apologize for the lack of updates and clear communication. This experience does not reflect the level of service we aim to provide. Our service manager would appreciate the opportunity to learn more about your visit: johnhendrickson@hayesauto.net. Thank you.

July 09, 2026

Consumer services was professional and friendly, service was quick and easy, waiting room was clean. More

by shernettedove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jul 10, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for the kind words! We're glad you enjoyed our service. We'd love to know how we could improve in order to earn that 5th star! Have a great day!

July 09, 2026

Great salesman and excellent dealership—professional, honest, attentive, and made the whole car‑buying experience smooth. More

by holmeskenneth63
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie
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Jul 09, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Our team is here to ensure your feel comfortable and confident every step of the way. It was a pleasure to assist you! Let us know if there's anything else we can do for you!

July 07, 2026

SERVICE MANAGER AND HIS SERVICE DEPARTMENT DID AN EXCELLENT JOB! I'M VERY HAPPY WITH THE SERVICE. More

by ksmith65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN HENDRICKSON
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Jul 09, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're thrilled to hear you're satisfied with the service you received! Thank you for the kind words and for choosing Hayes! Come back again soon!

July 05, 2026

Great service, good updates on service progress. Upfront about pricing and time needed. Advisor Eric was great! More

by joel.cantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
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Jul 06, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so happy to hear you're satisfied with the service and pricing you received! Thank you for choosing Hayes! See you next time!

July 04, 2026

Amazing Customer Service! Repair department goes out of their way to provide the best service for their customers. I had a wheel alignment and Master Mechanic Leon did a pheno More

by moretallent-George Tallent
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick and Leon service department
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Jul 06, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We always strive to go above and beyond for our customers because to us, you are family. Thank you for the 5-star review and we hope to see you again soon!

July 04, 2026

Service was excellent. Not a fingerprint under the hood. Sales Manager Stephan was exceptionally helpful. Thank You, Wil Rivait More

by wilrivait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Sales Manager
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Jul 06, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so thrilled to hear you received your vehicle back in pristine condition! It was a pleasure to assist you. Our team is here whenever you need them!

July 03, 2026

Service was very good. Brian is very kind and is very informative about how long a wait it will be. More

by karenpetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Reyes
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Jul 03, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for sharing your experience with Brian! It’s great you were kept in-the-loop throughout your visit. If there’s anything else we can do for you, please let us know!

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