Hayes Chrysler Dodge Jeep of Gainesville

Sarah was very helpful and respectful she explained everything and was very knowledgeable on what she was doing, overall excellent customer service everything and was very knowledgeable on what she was doing, overall excellent customer service More

They did a good job with my jeep if I had a breakdown in Gainesville, I would call them and have them come and get my jeep Gainesville, I would call them and have them come and get my jeep More

I received all my parts and service in a great timely manner and the folks there were genuinely very helpful and nice. manner and the folks there were genuinely very helpful and nice. More

Excellent experience. Enrique is very knowledgeable of Jeeps. I told him what I was looking for in a Jeep Wrangler. And he over exceeded my expectations! I’m new to the Je Enrique is very knowledgeable of Jeeps. I told him what I was looking for in a Jeep Wrangler. And he over exceeded my expectations! I’m new to the Jeep family and didn’t know anything about Jeeps except that I wanted one Enrique found the perfect Jeep for me with low miles at Avery good price He went that extra mile and sent me a video before I arrived. I love my first Jeep. Kiddos to Enrique!!! More

Ryan was awesome! Because of my busy work schedule, we communicated over text before I ever came to the dealership, and he was consistently responsive, friendly, and h Because of my busy work schedule, we communicated over text before I ever came to the dealership, and he was consistently responsive, friendly, and honest. Everything we discussed was honored when I arrived. I bought a new Ram, and Ryan and the team made the entire experience effortless. I’m happy with my purchase and the deal we made. I truly appreciate doing business with you all! More

Staff do not listen to the customers, unsatisfied with service. Main issue was not fixed. service. Main issue was not fixed. More

i was a loyal customer of hayes since 2018 when we moved down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process t down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process they stopped providing me loaners, i took my jeep for a oil change and they change my brand new read wiper blade for a old one which i noticed 2 weeks later and didn;t repond for it. recently y purchased a brand new 2026 RAM Rebel brand new at a different dealer where i felt cared, and value which is the most important thing for me. also at the time of the purchase of the jeep i got a service contract for 8 oil changes and on my second one one of the service advisors told me "buddy this is your last oil change, the next one you will have to pay". i felt robbed. More

Nobody replies to emails, Reached out to numerous individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience. They also did not put the temp tag on, tried to ask us to drive an hour + back to the dealership, which was refused, so they had to come to our office to do it. More

I have my jeep compass latitude back to the dealership for another problem on 3/16/2026 making sure it will be drivable have to keep it for a while. I’m sure it will work out fine when I get it back. for another problem on 3/16/2026 making sure it will be drivable have to keep it for a while. I’m sure it will work out fine when I get it back. More

We went to several dealerships, and the on line no haggle sites. Could not find what we wanted. Found it at Hayes! Our Jeep has low miles, great interior and body, and good warranty! Enrique is very knowledg sites. Could not find what we wanted. Found it at Hayes! Our Jeep has low miles, great interior and body, and good warranty! Enrique is very knowledgeable about Jeeps. And fun to deal with. More