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Hayes Chrysler Dodge Jeep of Gainesville
Gainesville, GA
860 Reviews
Welcome to the Hayes Chrysler Dodge Jeep website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge or Jeep car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Hayes Chrysler Dodge Jeep has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 860 reviews
November 22, 2018
Great Deals Thanks so much Ramon for seeing to all of our car buying needs since by daughters car was involved in a total loss accident. You made sure we got the Thanks so much Ramon for seeing to all of our car buying needs since by daughters car was involved in a total loss accident. You made sure we got the best deal and your ever gracious! Thanks to Rubin for assisting in finances again! More
by StAs
Helpful November 22, 2018
Jeep Buying Again Thanks Ramon for all your great service and help!! Your help at this trying time for my daughter was exceptionally fantastic and we appreciate all of Thanks Ramon for all your great service and help!! Your help at this trying time for my daughter was exceptionally fantastic and we appreciate all of your kindness! More
by StAs
November 21, 2018
Great staff ryank you Jonathan. Great sales experience. Also the sales manager was great to work with. Also working with Ruban was great as well. He explained the ryank you Jonathan. Great sales experience. Also the sales manager was great to work with. Also working with Ruban was great as well. He explained the financing completely. Also he got me me a great rate. More
by Stevek
Employees Worked With
November 05, 2018
Sick servicr Onle problem was technician scratched hood with belt buckle while under the hood. Fortunately I buffed the scratched out. They need to be more carefu Onle problem was technician scratched hood with belt buckle while under the hood. Fortunately I buffed the scratched out. They need to be more careful. More
by Taylortrue
Employees Worked With
October 19, 2018
Bryan did excellent job of explaining the problem with my Vehicle got the problem resolve and reviewed the entire bill with me. I was very pleased with quality of work and getting back a clean truck Vehicle got the problem resolve and reviewed the entire bill with me. I was very pleased with quality of work and getting back a clean truck More
by Robert 72 #
Employees Worked With
Bryan cullen
October 10, 2018
Will never use their service department again After three visits I found the service reps to be near useless, they would rather talk to each other than the customer. They diagnosed our 2012 Duran After three visits I found the service reps to be near useless, they would rather talk to each other than the customer. They diagnosed our 2012 Durango to need spark plugs and one coil pack. Several hundred dollars and three days later the light is back on. Took it to another Dodge dealer (Hayes in Lawrenceville) and found it was a valve that was not sealing and it was an issue Dodge knew about and have an extended warranty to replace the head, even though it has 142,000 miles. Other Dodge dealer fixed it at no cost to me. More
by UKkid89
Employees Worked With
October 05, 2018
Confusion Had a 10:30 AM apt for oil change and recall notice (software) was told they had a rental car available, asked why I needed a rental for oil change ap Had a 10:30 AM apt for oil change and recall notice (software) was told they had a rental car available, asked why I needed a rental for oil change appt. was told customary. Was picked up and taken to enterprise only to be told I needed to pay a deposit for car and either buy rental insurance or use my own Insurance. Major turn off! Called 2 hrs after I dropped vehicle off to be told it could be tomorrow before it’s ready. Called 5 hours after I dropped it off and was told it was done. I returned to dealership only to find cashier didn’t have paperwork, service advisor said he put in basket. 20 mins later my paperwork was found and we left. More
by Kdbailey37
Employees Worked With
Unsure of names
September 17, 2018
Great service Bryan Caudell is very friendly and kept me informed on my service visit. Everything was taken care of as promised. I would recommend the service depar Bryan Caudell is very friendly and kept me informed on my service visit. Everything was taken care of as promised. I would recommend the service department to anyone else. More
by Happy customer
Employees Worked With
Bryan Caudell
September 06, 2018
Jeep Wrangler rubicon Vince was amazing! Low pressure, open, honest, and he listened. He helped my wife and I get into a beautiful new Jeep Wrangler rubicon. Thanks Vince Vince was amazing! Low pressure, open, honest, and he listened. He helped my wife and I get into a beautiful new Jeep Wrangler rubicon. Thanks Vince More
by Jcarccall
Employees Worked With
Vince Mercardante
August 11, 2018
Hayes is where it's at! It is easy to write a review about crappy service, lousy products, etc., but I find that when praise is worthy...it should be given. This is one of t It is easy to write a review about crappy service, lousy products, etc., but I find that when praise is worthy...it should be given. This is one of those times. This is my second purchase from Hayes CDJ of Gainesville. Once again, it proved to be a positive experience. I had visited at LEAST four other dealerships and had been in contact with approximately seven dealerships total in an attempt to find the best deal. Let's face it. We work hard for our money and we certainly want to get the most out of our earned dollars. (They are also working hard for their money and need to make their living as well). Once again, Hayes came through. The staff is always courteous and easy to work with. They're not aggressive, they're not pushy. My salesman (Jonathan Varner) was amazing. I know I probably irritated him, but he remained professional, courteous, and when all was said and done...it was his good attitude, and his efforts to get the deal done that had me return (in addition to a great deal on my choice of vehicle). On a side note, John Quante, the finance manager, made the transaction entertaining and painless. In fact, I don't recall EVER having THAT much fun signing documents. Hayes is truly a great dealership operated by great people. Just know what you're buying, research your vehicle(s) of interest, shop, and compare, and you'll no doubt have the same great experience. HAPPY CAR BUYING! More
by Critter.Crazy
