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Hayes Chrysler Dodge Jeep of Gainesville

Gainesville, GA

Overview
Employees
Reviews
Vehicles
4.8
1,106 Reviews
Welcome to the Hayes Chrysler Dodge Jeep website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge or Jeep car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Hayes Chrysler Dodge Jeep has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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3115 Frontage Road

Gainesville, GA

30504

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Showing 1,106 reviews

October 26, 2025

Hayes is exceptional. My advisor Bryan Reyes is excellent. He explains everything to me to when it comes to any recommendations to my Jeep. He’s funny and friendly too. Th More

by mcpayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 30, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're thrilled to be your go-to service spot and to hear you love working with Bryan! Him and our team are always doing their best to fix your Jeep with the best quality service as fast as possible! We can't wait to see you again! Thank you for being part of the Hayes family!

October 19, 2025

Service was good but they left my car dirty and my car was spotless. You can tell if someone cares about their car More

by megan.hull1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Oct 23, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi Megan, we’re glad you're satisfied with your car’s service. We do, however, regret that it wasn’t returned in the spotless condition it should have been. We take pride in caring for every vehicle as if it were our own, and we really appreciate your feedback. It helps us revisit and correct areas that need improvement.

October 18, 2025

Moved from Florida to this area 4 years ago. Have been using their service during that time. Never had a problem. Very good service dept. open hours too. More

by cortakajake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Invoice says Bryan. But it was a woman. Possibly new?
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Oct 23, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're glad that from the very start, we could be of service to you! Thank you for continuing to choose Hayes! Have a great day!

October 16, 2025

Have used Hayes for auto repairs for over 15 years. Always have received excellent repair and service from them. Would highly recommend.them. More

by adnil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop
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Oct 23, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

From the bottom of our hearts, thank you for continuing to choose us! It is such a pleasure being able to serve you and we truly appreciate your loyalty over the years!

October 15, 2025

From test drive to getting the keys, our experience, once again was excellent. We drove 5-6 different SUVs from their stocked preowned lot but ultimately went with another Jeep Grand Cherokee Ltd. Our previo More

by karla10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bowen Brooks
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for this wonderful review! We're honored we could be a part of your journey in upgrading to a new Jeep! We appreciate you recognizing Bowen and Ruben - our team will be here whenever you need us! Enjoy your new Jeep Grand Cherokee and thank you for being part of the Hayes family!

October 13, 2025

Jonathan was very helpful in all aspects of our purchase However, the detail department could’ve been better. There was spots all over the inside of the truck in the windows were terrible. More

by hotrodq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle was awesome!
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for your feedback. We're incredibly sorry for how your vehicle was presented to you - we dropped the ball this time. We are, however, glad Jonathan made your buying experience great! If there's anything else we can do for you, please let us know!

October 12, 2025

Jon did everything to make this car buying experience exceptional. He never once made me feel pressured. He walked us through the whole process with ease. I love my new grand Cherokee L! Thank you More

by jamestracyward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Pratt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Brewer
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

You can always count on the Hayes team to give you a pressure-free experience! We understand how important choosing the right car is and we want to be of help, not harm! We're so thrilled you're enjoying your new Grand Cherokee L! If there's anything else we can do for you, please let us know!

October 07, 2025

2015 honda civic needs clutch replacement. Everyone knows. Service team can’t “recreate the noise”. So they took away the “we owe” contract and took back the car. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Boucher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Pratt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bowen
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi David, our team works hard to properly diagnose issues and we're sorry that they were not able to recreate the noise. We understand how frustrating that can be and want you to know we do our best to honor every agreement and stand behind the vehicles we sell. We’re sorry for any inconvenience this caused.

October 06, 2025

By far best experience at a dealership. Ritch was great and helped us find exactly what we were looking for. More

by joshcburdette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We love hearing that! We're so glad Ritch made your experience so wonderful! Enjoy your new ride and come back soon!

October 05, 2025

I had a great experience with Hayes and the two sales people and the finance person. I would recommend Hayes to anyone looking FOR A NEW CAR. More

by arloiceman1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for recommending us! We love hearing you had a great time shopping for a new car! We're always working to make the car buying process as easy as possible!

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